Medical Secretary

TEKsystems; Baltimore (MD); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Life Insurance

Disability insurance

HSA

Transit benefits

Paid time off

Job summary

TEKsystems in Baltimore, MD, is seeking a Medical Secretary to support a high-volume medical office. You will coordinate patient schedules for 34 physicians, manage insurance requirements, medical records, and pre-operative documentation using Epic.

This contract-to-hire role is fully onsite and requires strong organization, communication, and knowledge of EMR/EHR systems. You will interact with patients, providers, hospitals, and insurers while maintaining confidentiality.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in medical scheduling or related front desk roles.
• Epic experience strongly preferred.

Responsibilities

• Manage and coordinate patient schedules for 34 physicians using Epic.
• Schedule appointments, procedures, surgeries, and follow-ups with high volumes.
• Answer calls and assist with scheduling, insurance, and questions.
• Obtain pre-authorizations before procedures and verify insurance coverage.
• Maintain accurate patient information and medical records in the EMR/EHR system.
• Communicate with providers, hospitals, and insurers to resolve issues.

Skills

Excellent communication

Phone skills

Organization

Attention to detail

Education

High school diploma

Tools

Epic

EMR/EHR systems

Job description

Overview

The Medical Secretary will provide behind-the-scenes administrative and scheduling support within a high-volume medical office. This position will support approximately 34 physicians, coordinating patient schedules, insurance requirements, medical records, and pre-operative documentation. While this is not primarily a patient-facing position, it requires frequent communication with patients, physician offices, hospitals, clinics, and insurance companies.

Responsibilities

• Manage and coordinate patient schedules for 34 physicians using Epic.
• Schedule appointments, procedures, surgeries, follow-ups, and check-ups while managing high patient volumes.
• Answer incoming phone calls and assist with scheduling, insurance, and appointment-related questions.
• Obtain insurance pre-authorizations before surgeries, procedures, appointments, and other services.
• Verify patient insurance eligibility and coverage on a daily basis.
• Communicate with insurance companies to resolve authorization, eligibility, and coverage issues.
• Contact physician offices, hospitals, and clinics to obtain pre-operative results, medical records, imaging/scans, and other required documentation.
• Maintain accurate patient information and medical records within the EMR/EHR system.
• Coordinate with physicians and clinical staff to ensure necessary documentation is received before scheduled services.
• Maintain patient confidentiality and properly handle sensitive medical information.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in medical scheduling, medical secretary, patient access, medical front desk, or medical back-office support.
• Experience working in a hospital or high-volume medical clinic strongly preferred.
• Previous Epic experience highly preferred.
• Strong knowledge of health insurance verification and pre-authorization processes.
• Familiarity with medical terminology, medical records, and EMR/EHR systems.
• Strong organizational skills with the ability to manage multiple physician schedules and patient volumes.
• Excellent phone, communication, and customer service skills.
• Strong attention to detail and ability to follow up with physician offices, hospitals, clinics, and insurance carriers.

Job Type & Location

This is a Contract to Hire position based out of Baltimore, MD.

Pay And Benefits

The pay range for this position is $20.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Baltimore, MD.

Application Deadline

This position is anticipated to close on Nov 10, 2026.

Workplace Type

This is a fully onsite position in Baltimore,MD.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.