Medical Scheduling & Insurance Coordinator

Southeastern Gastroenterology Associates; Columbus (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Southwestern Gastroenterology Associates is seeking a Scheduling Representative in Columbus, GA to coordinate patient appointments and external diagnostic testing. The role requires applying clinical knowledge to ensure services align with provider indications and accurate CPT/ICD-10 coding.

You will handle prior authorizations, update insurance requirements, and arrange imaging at outside facilities. The position emphasizes clear patient communication, EMR proficiency, and seamless referrals to

Qualifications

• High School Diploma required
• Insurance experience preferred

Responsibilities

• Coordinate patient appointments and external diagnostic testing with clinical indications.
• Provide patients with detailed test preparation instructions and arrival times.
• Process and track prior authorizations via payer portals and phone.
• Verify CPT and ICD-10 codes in procedure orders for accuracy.
• Maintain up-to-date insurance requirement files and payer documentation.
• Schedule imaging (CT/MRI) at outside facilities and manage referrals.
• Support department staff and adapt to changing situations.
• Communicate clearly with patients and staff, using EMR systems.

Skills

Insurance verification

Precertification

Patient instructions

ICD-10/CPT codes

Medical terminology

Outside facility scheduling

Written communication

Verbal communication

Education

High School Diploma

Job description

Southwestern Gastroenterology Associates is seeking a Scheduling Representative in Columbus, GA to coordinate patient appointments and external diagnostic testing. The role requires applying clinical knowledge to ensure services align with provider indications and accurate CPT/ICD-10 coding.

You will handle prior authorizations, update insurance requirements, and arrange imaging at outside facilities. The position emphasizes clear patient communication, EMR proficiency, and seamless referrals to