Patient Services & Endoscopy Scheduler

United Digestive; Atlanta (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

United Digestive in Atlanta, GA is seeking a Patient Services Center professional to support office staff, physicians and management with clinical, clerical, and organizational tasks revolving around patient care, including scheduling procedures and coordinating tests.

The role requires a High School diploma or GED, 2–3 years of specialty clinical experience (gastroenterology preferred), and computer literacy to operate healthcare systems and Microsoft Office applications.

Qualifications

• High School Diploma or GED required; 2-3 years of specialty clinical experience, gastroenterology experience preferred.
• Certified or Registered Medical Assistant preferred; must be computer literate and able to operate healthcare system and Microsoft Office applications.

Responsibilities

• Schedule patient appointments to include endo procedures
• Schedule and obtain results for lab or radiology procedures; communicate results to physicians and patients as necessary
• Possesses knowledge of drug uses and dosage requirements
• Prepares requests for prescription refills for physician approval
• Counsel patients regarding medical treatment or procedures
• Answers emails and voicemails and returns patient calls promptly
• Completes information requests from other staff to ensure payment on patient accounts
• Abides by HIPAA; maintains patient confidentiality
• Participates in staff meetings and marketing activities
• Cross trains PSC functions including phone triage, scheduling, pre-certification, documents filing, referrals
• Meets department performance standards (respond 24-48 hours, maintain >90% monitoring score)
• Other duties as assigned

Education

High School Diploma or GED

Certified/Registered Medical Assistant preferred

Job description

United Digestive in Atlanta, GA is seeking a Patient Services Center professional to support office staff, physicians and management with clinical, clerical, and organizational tasks revolving around patient care, including scheduling procedures and coordinating tests.

The role requires a High School diploma or GED, 2–3 years of specialty clinical experience (gastroenterology preferred), and computer literacy to operate healthcare systems and Microsoft Office applications.