Medical Scheduling & Care Coordination Specialist

State of Iowa; Cherokee, Des Moines (IA, IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

Paid Time Off

Retirement Plans

Flexible Spending Accounts

Life Insurance

Employee Assistance Program

Employee Discount Programs

Job summary

Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, CCUSO, seeks a Medical Scheduling and Coordination Specialist to support nursing staff and security teams in Cherokee, IA. The role involves managing appointments, coordinating secure transport, and maintaining clinical documentation in a structured setting.

Typical hours are Monday–Friday, 7:30am–4:00pm, with some flexibility.

Qualifications

• Background check required for consideration.

Responsibilities

• Schedule medical, psychiatric, dental, specialty, and legal appointments.
• Coordinate court dates, evaluations, and attorney visits alongside medical needs.
• Assist nursing management with staff scheduling and transport calendars.
• Identify and resolve scheduling conflicts across medical, security, legal, and external providers.
• Maintain scheduling records and produce reports on appointments, cancellations, and orders.
• Ensure compliance with HIPAA and legal documentation requirements.

Skills

Scheduling coordination

Healthcare administration

HIPAA compliance

Documentation

Excel

Coordination with security

Tools

Excel

Scheduling systems

Job description

Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, CCUSO, seeks a Medical Scheduling and Coordination Specialist to support nursing staff and security teams in Cherokee, IA. The role involves managing appointments, coordinating secure transport, and maintaining clinical documentation in a structured setting.

Typical hours are Monday–Friday, 7:30am–4:00pm, with some flexibility.