Medical Scheduler: Radiology Scheduling & Patient Care

RadNet; San Leandro (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet is seeking a Medical Scheduler in California to handle patient scheduling, pre-registration, and data entry for RIS systems. The role emphasizes accurate information management and courteous communication with patients, providers, and staff in a busy radiology environment.

The candidate should have the ability to multitask, maintain professionalism, and protect patient privacy while supporting a high-volume workflow across imaging centers.

Qualifications

• Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education).
• Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
• Ability to foster teamwork, inter-personal awareness, and initiative.
• Medical terminology knowledge.

Responsibilities

• Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
• Place calls to referring physicians for patients expressing difficulty with scheduling.
• Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
• Update account information at the point of scheduling.
• Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
• Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed.
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

Skills

Customer service

Multitasking

Attention to detail

Interpersonal communication

Professional demeanor

Education

High School Diploma or equivalent

Job description

RadNet is seeking a Medical Scheduler in California to handle patient scheduling, pre-registration, and data entry for RIS systems. The role emphasizes accurate information management and courteous communication with patients, providers, and staff in a busy radiology environment.

The candidate should have the ability to multitask, maintain professionalism, and protect patient privacy while supporting a high-volume workflow across imaging centers.