Medical Scheduler

LivWell Infusions; Santa Cruz (CA); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a detail-oriented Remote Medical Scheduler. This crucial role involves managing patient appointments, coordinating schedules for medical staff, and ensuring smooth daily operations. The ideal candidate will thrive in a fast-paced environment, utilizing their strong communication skills and attention to detail to enhance patient experiences. If you are passionate about healthcare administration and excel in organization, this opportunity is perfect for you. Join a dedicated team committed to providing exceptional care and support to patients across multiple locations.

Benefits

401(k)

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Minimum of 2 years experience in a healthcare setting, preferably in scheduling.
• Proficiency in medical scheduling software and EMR systems.

Responsibilities

• Schedule and manage patient appointments efficiently.
• Maintain accurate patient records in the EMR system.
• Collaborate with clinicians to resolve scheduling conflicts.

Skills

Attention to detail

Interpersonal skills

Data entry

Problem-solving

Communication skills

Education

High school diploma

Associate's or bachelor's degree

Tools

Medical scheduling software

Electronic Medical Record (EMR) system

Job description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

We are seeking a detail-oriented and organized Remote Medical Scheduler to join our healthcare team. The ideal candidate will be responsible for managing patient appointments, coordinating schedules for medical staff, and ensuring smooth daily operations.

Key Responsibilities

1. Schedule and manage patient appointments efficiently, considering factors such as urgency, clinician availability, and patient preferences.
2. Handle high volumes of phone calls and emails, responding to patient inquiries and addressing scheduling concerns.
3. Maintain accurate and up-to-date patient records and information in our electronic medical record (EMR) system.
4. Collaborate with healthcare clinicians and administrative staff to resolve scheduling conflicts and optimize resource utilization.
5. Process appointment changes, cancellations, and reschedules promptly.
6. Ensure compliance with patient confidentiality regulations and facility policies.

Qualifications

1. High school diploma required; associate's or bachelor's degree preferred.
2. Minimum of 2 years of experience in a healthcare setting, preferably in a scheduling role.
3. Proficiency in medical scheduling software and EMR systems.
4. Strong knowledge of medical terminology and insurance procedures.
5. Excellent communication and customer service skills.
6. Ability to multitask, prioritize work, and maintain a high level of accuracy.
7. Strong organizational and time management skills.

Skills and Attributes

1. Attention to detail with the ability to manage complex schedules.
2. Excellent interpersonal skills for interacting with patients, healthcare providers, and staff via phone and email.
3. Ability to work independently while maintaining productivity.
4. Proficiency in data entry and basic computer skills.
5. Strong problem-solving abilities to address scheduling conflicts and patient concerns.

Work Environment

1. In office 40 hours a week scheduling for 3 different locations (Santa Cruz, Los Gatos, and Monterey).
2. Flexible schedule may be required to accommodate patient needs across different time zones.

Location:
1505 Soquel Dr Ste 9 Santa Cruz, CA 95065

The successful candidate will play a crucial role in ensuring efficient operations and positive patient experiences. If you have a passion for healthcare administration and excel in organization and communication, we encourage you to apply for this Medical Scheduler position.