Medical Scheduler

Minivasive Pain & Orthopedics; Houston (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

3 Medical Plans

2 Dental Plans

1 Vision Plan

Employee Assistance Program

Short and Long-Term Disability Insurance

401(k) with a 2-year vesting

PTO + Holidays

Job summary

A medical clinic in Houston is seeking a full-time Medical Scheduler responsible for patient check-outs, scheduling procedures, and ensuring documentation accuracy. Candidates should possess a High School diploma and experience in a medical office. Strong communication skills and attention to detail are essential, along with proficiency in Microsoft Office. The position offers various medical and dental benefits, along with PTO and 401(k) options. Join a team dedicated to compassionate patient care and unlock your potential!

Qualifications

• 1 year of experience in a medical office scheduling setting.
• 1 year of experience in a medical office scheduling setting.
• Strong knowledge of administrative procedures and MS Office.
• Excellent customer service and professional communication.
• Ability to travel between locations if needed.

Responsibilities

• Communicates with all appropriate parties regarding patient and procedure.
• Schedules and/or reschedules patient follow-ups and procedures.
• Verifies if all authorizations have been obtained prior to scheduling procedures.
• Protects patient and family privacy rights and maintains confidentiality.
• Submits information to verification department for pre-authorization.
• Provides patients with information and instructions prior to procedure date.
• Handles check-out and updates patient information in the database.
• Submits information to verification for pre-authorization and maintains confidentiality.

Skills

Strong computer skills with proficiency in Microsoft Office

Exceptional customer service and phone etiquette

Strong attention to detail

Ability to communicate professionally with patients

Knowledge of administrative and clerical procedures

Independent work

Travel ability

Education

High School diploma or GED

Tools

eCW

Outlook

Job description

Overview

Minivasive Pain and Orthopedics is looking for a full-time Medical Scheduler in Kingwood, 77584. The Scheduler is responsible for checking out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly.

Responsibilities

• Communicates with all appropriate parties regarding patient and procedure
• Follows-up and ensures all documentation is obtained
• Verifies if all authorizations have been obtained prior to scheduling procedures
• Schedules and/or reschedules patient follow-ups and procedures
• Coordinates transportation for our procedure patients, if needed
• Inform and provide patient with necessary information and instructions prior to procedure date
• Follows-up on all Canceled or No-Show Patients
• Check-out patients
• Sends prescriptions to pharmacy via fax or e-mail
• Move patients through appointments as scheduled
• Answer telephone and deal with inquiries
• Update patients’ information into database
• Scans and files into patient docs on eCWo H&P, Orders, Procedure Document, and prescriptions, if applicable under RX folder
• Manage filing and record keeping activities
• Updates daily log for all patients’ office visits
• Updates daily log of all patients who have confirmed procedures
• Submits information to verification department for pre-authorization
• Ensures completeness and accuracy of patients’ forms
• Report statistics as required
• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy
• Travels as necessary to other facilities
• Other duties as assigned

Knowledge, Skills, and Abilities

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
• Strong attention to detail: being careful about detail and thorough in completing work tasks
• Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
• Exceptional customer service and phone etiquette
• Ability to communicate professionally with patients
• Energetic with a desire to learn and develop new skills
• Ability to travel between various locations if needed

Education and Experience

• High School diploma or GED
• One (1) year of experience in a medical office scheduling setting

Benefits Offered

• 3 Medical Plans
• 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long-Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Please visit our website for more information:

https://minivasivepain.com/

Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Employment for this position is contingent upon the successful completion of a background check and drug screening.