Medical Scheduler

Riverhills Neuroscience; Cincinnati (OH); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

401k match

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Holidays

Paid Time Off

Education Reimbursement

Uniform Allowance

Free Parking

Job summary

Riverhills Neuroscience in the Norwood Office is seeking a Medical Scheduler to coordinate patient appointments and manage scheduling for multiple physicians, ensuring a smooth patient experience.

The role runs 8:30am–5pm, with a hybrid work-from-home option after training, Monday through Friday, no weekends or holidays. You will collect patient data, verify demographics and financial information, and communicate obligations to patients and the billing office.

Qualifications

• 1 year of healthcare scheduling experience preferred.
• Ability to work 8:30am–5pm and handle confidential information.
• Strong communication and professional demeanor with patients and staff.

Responsibilities

• Schedule patient visits for all physicians according to each protocol.
• Review, process and return scheduling requests promptly.
• Cancel and reschedule to accommodate physician schedules.
• Enter patient data into the practice management system and verify information.
• Explain financial obligations to patients and refer to billing.

Skills

Healthcare scheduling

Tools

EMR system

Job description

About Us

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, treatment, and rehabilitation for those facing nervous system diseases and injuries.

About Us

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, treatment, and rehabilitation for those facing nervous system diseases and injuries.

Position

Medical Scheduler

Location

Norwood Office

Department

Central Scheduling

Schedule

8:30am-5pm, Hybrid work-from-home option post-training, Monday through Friday, No Weekends and No Holidays

Key Benefits For Full-Time Employees

• Competitive pay based on experience
• 401k with Profit Sharing and 4% Company Match
• Comprehensive Medical, Dental, and Vision insurance
• Long-Term and Short-Term Disability Insurance
• Company Paid Life Insurance
• Paid Holidays
• Over three weeks of Paid Time Off
• Continuing Education Reimbursement
• Uniform Allowance
• Free Parking

Responsibilities

As a Medical Scheduler at Riverhills Neuroscience, you will play a crucial role in patient services, contributing to our goal of providing a top notch patient experience. Your responsibilities include:

• Schedule appointments for patient visits for all the physicians according to each individual physician's protocol.
• Review, process and return all scheduling requests in a timely manner.
• Cancel and reschedule appointments as needed to accommodate the physician's schedule.
• Accommodate requests from the physician/clinical staff to schedule appointments for emergency cases.
• Obtain and verify personal, demographic, and financial information for each patient and enter all necessary information into the practice management system.
• Communicate to patient their financial obligations and/or refer patient to the billing business office.
• Confirm patient appointments and manage appointment recall.
• All other duties as assigned.

Background And Experience

• One (1) year of prior health care scheduling experience is preferred
• Must be able to work 8:30am-5pm
• Experience with an Electronic Medical Record (EMR) and practice management system is preferred
• Effective communication and professional demeanor, including sound judgment, maturity, and rapport-building with patients, public, and staff
• Capacity to handle severely ill patients and manage sensitive, confidential information according to policy
• Calm multitasking abilities and tactful, diplomatic interactions with patients and staff, demonstrating good interpersonal skills.

Equal Opportunity/Drug-Free Workplace

Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.

Salary: $18 - $20 per hour