Medical Scheduler

Riverhillsneuro; Cincinnati (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401k with Profit Sharing

Comprehensive Medical, Dental, and Vision insurance

Paid Holidays

Over three weeks of Paid Time Off

Continuing Education Reimbursement

Uniform Allowance

Free Parking

Job summary

Riverhillsneuro is seeking a Medical Scheduler who will coordinate patient appointments for our Norwood Office. This role requires effective communication skills and the ability to work in a hybrid environment after training.

The ideal candidate will have at least one year of healthcare scheduling experience and familiarity with Electronic Medical Records. Join our dedicated team in providing exceptional medical care while enjoying benefits such as competitive pay and a comprehensive insurance package.

Qualifications

• One year of prior health care scheduling experience is preferred.
• Must be able to work 8:30am-5pm.
• Experience with EMR and practice management system is preferred.

Responsibilities

• Schedule appointments for patient visits according to physician's protocol.
• Review, process and return all scheduling requests in a timely manner.
• Cancel and reschedule appointments as needed.
• Confirm patient appointments and manage appointment recall.

Skills

Effective communication

Multitasking

Interpersonal skills

Tools

Electronic Medical Record (EMR)

Practice management system

Job description

About Us:

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, treatment, and rehabilitation for those facing nervous system diseases and injuries.

Position:

Medical Scheduler

Location:

Norwood Office

Department:

Central Scheduling

Schedule:

8:30am-5pm, Hybrid work‑from‑home option post‑training, Monday through Friday, No Weekends and No Holidays

Key Benefits for Full-Time Employees:

• Competitive pay based on experience
• 401k with Profit Sharing and 4% Company Match
• Comprehensive Medical, Dental, and Vision insurance
• Long‑Term and Short‑Term Disability Insurance
• Company Paid Life Insurance
• Paid Holidays
• Over three weeks of Paid Time Off
• Continuing Education Reimbursement
• Uniform Allowance
• Free Parking

Responsibilities:

• Schedule appointments for patient visits for all the physicians according to each individual physician's protocol.
• Review, process and return all scheduling requests in a timely manner.
• Cancel and reschedule appointments as needed to accommodate the physician's schedule.
• Accommodate requests from the physician/clinical staff to schedule appointments for emergency cases.
• Obtain and verify personal, demographic, and financial information for each patient and enter all necessary information into the practice management system.
• Communicate to patient their financial obligations and/or refer patient to the billing business office.
• Confirm patient appointments and manage appointment recall.
• All other duties as assigned.

Background and Experience:

• One (1) year of prior health care scheduling experience is preferred
• Must be able to work 8:30am-5pm
• Experience with an Electronic Medical Record (EMR) and practice management system is preferred
• Effective communication and professional demeanor, including sound judgment, maturity, and rapport‑building with patients, public, and staff
• Capacity to handle severely ill patients and manage sensitive, confidential information according to policy
• Calm multitasking abilities and tactful, diplomatic interactions with patients and staff, demonstrating good interpersonal skills.

If you are passionate about medical care and want to be part of a world‑class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

Equal Opportunity/Drug-Free Workplace:

Riverhills Neuroscience is an equal opportunity employer and maintains a drug‑free workplace.