Medical Referral Specialist - Patient Access & Scheduling

Dignity Health; Phoenix (AZ); On-site; USD 25,000 - 31,000; Full time

Job summary

Saint Joseph's Hospital and Medical Center in Phoenix, AZ is seeking a Referral Specialist to ensure timely, coordinated care for patients. You will verify demographics and insurance, handle pre-certifications, registrations, and referrals while communicating with patients and providers.

The role requires a high school diploma or GED and at least one year of medical administration experience. Language skills and basic computer proficiency are preferred, with a strong emphasis on accuracy and

Qualifications

• High School Graduate
• Minimum of two (2) years experience in Medical Office or other healthcare environment
• Basic Computer skills, Excel, Outlook, windows based programs

Responsibilities

• Resolves, pre-certification, registration and case-related concerns prior to a patients appointment. This includes interacting with patients, insurance carriers and various internal departments
• Completes the referral process for a patient's ancillary, consultation, radiology or lab visit. The process includes checking insurance coverage, sending approval and receiving confirmation, scheduling appointments, and notifying patients of progress.
• Completes the referral process for a patient's ancillary, consultation, radiology or lab visit. The process includes checking insurance coverage, sending approval and receiving confirmation, scheduling appointments and notifying patients of progress

Skills

Administrative experience

High school diploma or GED

Education

High School Diploma or GED

Tools

Excel

Outlook

Windows-based programs

Job description

Saint Joseph's Hospital and Medical Center in Phoenix, AZ is seeking a Referral Specialist to ensure timely, coordinated care for patients. You will verify demographics and insurance, handle pre-certifications, registrations, and referrals while communicating with patients and providers.

The role requires a high school diploma or GED and at least one year of medical administration experience. Language skills and basic computer proficiency are preferred, with a strong emphasis on accuracy and