Patient Records & Care Coordination Specialist

Talentify; Buffalo (NY); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Supplemental Insurances

401k

Tuition Assistance

Paid Time Off

Union position 1199SEIU

Job summary

The Community Health Center of Niagara (CHCN) is seeking an experienced Medical Records Technician to join our team in Buffalo. CHCN offers competitive pay and benefits for Full and Part Time staff including medical, dental, vision, life insurance, supplemental insurances, 401k, tuition assistance and paid time off.

A successful Medical Records/Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient

Qualifications

• High School diploma or GED.
• One year of experience delivering customer service at a high level.
• Two years experience in Medical Records or relevant healthcare experience.
• Computer literate; Proficient in Microsoft Office.

Responsibilities

• Maintains the integrity of the Health Information Record by obtaining, inputting, and retrieving accurate information into and from the Electronic Medical Record system.
• Schedules appointments, completes Pre-Registration tasks, verifies demographic and insurance information, and completes other tasks as needed to ensure claims are able to be billed accurately.
• Discerns when triage by clinical healthcare staff is needed.
• Coordinates patient and information flow, while maintaining patient confidentiality in compliance with Federal HIPAA laws.
• May serve as a member of a patient care team. Provides Care Coordination services consistent with the position. Participates in and contributes to Quality Improvement and Quality Assurance activities and functions as needed.
• Completes Prior Authorizations and Referrals; Provides Specialist resource information
• Tracks and Logs patient information
• Attends meetings as required.
• Performs other relevant duties as assigned.

Skills

Customer service

Medical Records

Microsoft Office

Education

High School Diploma

Associate’s Degree

Tools

EMR system

Microsoft Office

Job description

The Community Health Center of Niagara (CHCN) is seeking an experienced Medical Records Technician to join our team in Buffalo. CHCN offers competitive pay and benefits for Full and Part Time staff including medical, dental, vision, life insurance, supplemental insurances, 401k, tuition assistance and paid time off.

A successful Medical Records/Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient