Medical Records Specialist – Full-Time

Willow Creek Healthcare Center; Clovis (NM); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Training and professional growth

Life insurance

Job summary

Willow Creek Healthcare Center in Clovis, NM is seeking a Full-Time Medical Records Assistant to support the Medical Records Department. You will file, scan, index, and retrieve documents in paper and electronic systems, ensuring accuracy and confidentiality.

The ideal candidate is organized, proficient with electronic health records such as PointClickCare, and capable of handling sensitive information with discretion. This role offers full-time hours and competitive benefits.

Qualifications

• High school diploma or equivalent required.
• Previous medical records, healthcare, skilled nursing, administrative, or clerical experience preferred.
• Knowledge of HIPAA, resident confidentiality, and health information practices preferred.
• Experience with PointClickCare or another electronic health record system is a plus.
• Proficiency in Microsoft Office and general computer applications.
• Strong attention to detail and organizational skills.
• Ability to prioritize multiple tasks and meet required deadlines.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively as part of a team.
• Professional and dependable with the ability to handle sensitive information appropriately.

Responsibilities

• Assist with maintaining complete, accurate, and organized resident medical records.
• File, scan, index, and retrieve clinical documents in paper and electronic record systems.
• Review records for missing signatures, dates, reports, assessments, and other information.
• Audit medical records for accuracy, completeness, and regulatory compliance.
• Track outstanding documentation and follow up with staff.
• Prepare records for new admissions, transfers, discharges, and readmissions.
• Process requests for medical records with proper authorization.
• Maintain resident privacy and confidentiality in HIPAA compliance.
• Assist with physician orders, laboratory reports, and other clinical documentation.
• Ensure records are labeled, secured, stored, and retained.
• Assist with archiving and retrieving discharged resident records.
• Enter resident information accurately into electronic health record systems.
• Support surveys, audits, quality-assurance, and record reviews.
• Communicate professionally with residents, families, physicians, hospitals, staff, and outside agencies.
• Answer telephone calls, respond to routine requests, and provide clerical support.
• Report missing or inaccurate documentation to the Medical Records Director.

Skills

Electronic Health Records

Attention to detail

Organizational skills

Written and verbal communication

Independence / teamwork

Education

High school diploma or equivalent

Tools

PointClickCare

Microsoft Office

Job description

Willow Creek Healthcare Center in Clovis, NM is seeking a Full-Time Medical Records Assistant to support the Medical Records Department. You will file, scan, index, and retrieve documents in paper and electronic systems, ensuring accuracy and confidentiality.

The ideal candidate is organized, proficient with electronic health records such as PointClickCare, and capable of handling sensitive information with discretion. This role offers full-time hours and competitive benefits.