Medical Records Specialist (Bilingual)

Institutes of Health; San Diego (CA); On-site; USD 42,000 - 55,000; Full time

Job summary

Institutes of Health in San Diego is seeking an on-site Medical Records/Administrative support role to manage inbound mail, scans, and EMR updates, while coordinating with insurers, attorneys, and clinics. The position requires bilingual English/Spanish communication, attention to detail, and multitasking in a fast-paced clinic environment.

The ideal candidate will be proficient with EMR systems, basic computer programs, and possess strong teamwork and a positive attitude to support a

Qualifications

• High School Diploma required.
• Fluency in English and Spanish required, with professional communication with patients and stakeholders.
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Proficient in basic computer programs.

Responsibilities

• Scan and upload all incoming mail and faxes into EMR and task staff accordingly.
• Obtain or release requested medical record information from insurers, attorneys, outside clinics, etc.
• Fax PR2s/reports daily to involved parties.
• Invoice and collect payment from 3rd parties for requested medical records when needed.
• Update and verify patient information in the EMR system.
• Back up receptionists with overflow of calls.
• Cross-trained to provide support to coworkers.

Skills

Bilingual English/Spanish

Strong communication

Attention to detail

Multitasking

Computer skills

Team player

Positive attitude

Written and verbal communication

Education

High School Diploma

Tools

EHR systems

Scanning

Job description

Leading multidisciplinary clinic specializing in chronic pain and prescription drug abuse. Be part of an interdisciplinary, dedicated and enlightened team which understands and is driven to improve life for our patients.

Institutes of Health – San Diego

Videos

https://youtu.be/W-UOJSfyB2Q

https://youtu.be/UexjDIk4Dxw

Primary Responsibilities

• Responsible for scanning and uploading all incoming mail and faxes into EMR and tasking the appropriate staff.
• Responsible for obtaining and/or releasing any requested medical record information from insurance companies, attorneys, outside clinics, etc...
• Faxing PR2's/reports on a daily basis to all involved parties.
• Invoicing and collecting payment if necessary from 3rd parties for requested medical records.
• Updates and verifies patient information in our EMR system.
• Backs up receptionists with overflow of calls.
• Crosstrained to provide support to coworkers.

Required Qualifications

• High School Graduate
• Strong communication skills, written and verbal
• Bilingual Proficiency (Required): Fluency in both English and Spanish, with the ability to communicate effectively and professionally with patients and stakeholders in both languages, verbally and in writing.
• Exceptional attention to detail
• Must be able to multitask in a fast paced environment
• Excellent computer skills with proficiency in basic computer programs
• Team player
• Consistently positive attitude

Preferred Qualifications

• Medical Office/Medical Records Experience
• Medical Terminology
• Knowledge of EHR systems, scanning, processing CD's
• Worker's Compensation Experience

Work Remotely

No