Medical Records & Release of Information Specialist

ChristianaCare; Newark (DE); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

403(b) with company match!

Care@Work program

Wellness reimbursements

Job summary

ChristianaCare in Newark, DE is seeking a Health Information Management Representative to perform reception, clerical duties, and respond to requests for medical records. You will screen visitors, triage information requests, and coordinate release of information to treat patients while ensuring privacy and compliance.

The schedule is Monday-Friday 9:00am to 5:30pm with every third weekend required. The role requires a high school diploma and at least two years of office experience interacting

Qualifications

• High school diploma or equivalent required.
• Minimum two years of office experience dealing with the public, preferably in a hospital setting.
• Experience with medical records systems preferred.

Responsibilities

• Greet and assist visitors, maintaining departmental security.
• Answer phones, triage calls, and process incoming mail.
• Assist with authorizations and release of information requests.
• Assign access to medical records in electronic systems for external requesters.
• Coordinate death certificate generation with physicians and others.
• Prepare and index medical record documents for patient files.
• Track disclosures of patient information and manage release of information.

Skills

Customer service

Office experience

Education

High school diploma

Tools

Electronic medical records

Job description

ChristianaCare in Newark, DE is seeking a Health Information Management Representative to perform reception, clerical duties, and respond to requests for medical records. You will screen visitors, triage information requests, and coordinate release of information to treat patients while ensuring privacy and compliance.

The schedule is Monday-Friday 9:00am to 5:30pm with every third weekend required. The role requires a high school diploma and at least two years of office experience interacting