Medical Records & Patient Services Coordinator

Child & Family Development; Charlotte (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Opportunities for growth and Advanc e

Supportive, team-oriented work env.

Work-life balance

Meaningful work helping children and..

Job summary

Child & Family Development is seeking a full-time Medical Records Coordinator / Patient Support Specialist to support medical records, insurance authorization, and administrative operations in a fast-paced healthcare setting.

You will process records requests, obtain prior authorizations, and provide support across Patient Accounts, Billing, Patient Services, and other admin functions based on business needs.

Qualifications

• Healthcare experience is helpful, but candidates with strong administrative, organizational, and customer-service skills are welcome.
• Willingness to learn new systems and take on diverse responsibilities.

Responsibilities

• Process incoming medical records requests and coordinate secure release of patient records per HIPAA.
• Scan, upload, organize, and maintain patient records in the EHR.
• Track records requests and follow up for timely completion.
• Obtain and manage prior authorizations for therapy, testing, and other services.
• Communicate with insurance companies about authorization requirements and documentation.
• Assist with insurance verification and benefit reviews.

Skills

Medical records

HIPAA compliance

Customer service

Administrative skills

Electronic health records

Tools

EHR systems

Practice management

Job description

Child & Family Development is seeking a full-time Medical Records Coordinator / Patient Support Specialist to support medical records, insurance authorization, and administrative operations in a fast-paced healthcare setting.

You will process records requests, obtain prior authorizations, and provide support across Patient Accounts, Billing, Patient Services, and other admin functions based on business needs.