Medical Records Compliance & Completion Specialist

Saint Francis Hospital, Inc.; New Haven (CT); On-site; USD 25,000 - 36,000; Full time

Job summary

Saint Francis Health Care System is seeking a Medical Record Completion Specialist to ensure accuracy, completeness, and regulatory compliance of inpatient and outpatient records. You will manage requests, deficiencies, and documentation to support coding and quality initiatives.

The role requires 1 year in healthcare, strong MS 365 skills, and excellent communication, with the ability to work independently in a fast-paced environment. Full-time days, Monday–Friday, 8:00am–4:30pm.

Qualifications

• High school diploma or GED.
• Minimum 1 year in a healthcare-related field.
• Knowledge of Microsoft 365 and other applicable software.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment with competing deadlines.
• Ability to input a minimum of 6,000 keystrokes per hour with a ≤6% error rate on the Data Entry Test.

Responsibilities

• Analyze inpatient and outpatient medical records and assign deficiencies to the appropriate provider for completion according to regulations.
• Facilitate and monitor the medical record completion process with physicians and staff to obtain missing documentation.
• Audit provider completion activity and enforce Medical Staff Rules and Regulations related to record completion.
• Perform quality control reviews to ensure integrity, completeness, and legibility of documentation.
• Manage queues, validation queries, and timelines; address chart completion issues.
• Submit and track chart correction tickets to fix documentation discrepancies.
• Provide office and clerical support, handle calls and faxes, and assist as needed.

Skills

Microsoft 365

Strong communication

Independent and collaborative

Fast-paced environment

Typing speed 6000 keystrokes/hour

Education

High school diploma or GED

Tools

Data analytics tools

Job description

Saint Francis Health Care System is seeking a Medical Record Completion Specialist to ensure accuracy, completeness, and regulatory compliance of inpatient and outpatient records. You will manage requests, deficiencies, and documentation to support coding and quality initiatives.

The role requires 1 year in healthcare, strong MS 365 skills, and excellent communication, with the ability to work independently in a fast-paced environment. Full-time days, Monday–Friday, 8:00am–4:30pm.