Medical Records Clerk

United Surgical Partners International; Lubbock (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

United Surgical Partners International (USPI) South Plains Endoscopy Center seeks a meticulous Medical Records Clerk to manage and maintain patient health information for outpatient gastroenterology procedures. The role emphasizes accurate chart assembly, timely tracking of requests, and adherence to AAAHC standards.

The position supports a fast-paced ambulatory setting with a focus on organization, confidentiality, and professional communication with staff and physicians.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years of hospital/ ASC medical records experience required.
• Knowledge of AAAHC Standards
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Must be able to adhere to facility's financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision-making skills.
• Professional appearance.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

Responsibilities

• Assemble and maintain patient health information in medical records and charts.
• Ensure all paper and electronic records are complete, properly identified and signed.
• Copy, retrieve and track medical records requests.
• Assemble charts for peer reviews and conduct chart audits daily.
• Track dictations to ensure cases are dictated and follow-up with physicians for missing dictation.

Skills

Attention to detail

Time management

Communication skills

Customer service

Insurance verification

Problem solving

Phone etiquette

Education

High School Diploma or equivalent

Job description

USPI South Plains Endoscopy Center is seeking a motivated Medical Records Clerk to join our team. We have 1 OR room, 3 Treatment rooms. We perform outpatient surgical procedures in Gastroenterology. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.

Job Summary: Medical Records Clerk is responsible for assembling and maintaining patient’s health information in medical records and charts. Ensure all paper and electronic records are complete, properly identified and signed. Copies, retrieves and tracks medical records request. Assembles charts for peer reviews and conducts chart audits on a daily basis. Responsible for tracking dictations to assure all cases are dictated and follow-up should be made with physicians regarding missing dictation of cases.

Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Required Skills:

Qualifications:

• High School Diploma or equivalent.
• Minimum 2 years of hospital/ ASC medical records experience required.
• Knowledge of AAAHC Standards
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Must be able to adhere to facility's financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision-making skills.
• Professional appearance.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.