Medical Records Clerk

Naphcare, Inc.; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Tuition assistance

Referral bonuses

Life insurance

PTO & holidays

CMEs

EAP

Job summary

NaphCare is seeking a Medical Records Clerk for the Day shift at the Jacksonville Pre-Trial Detention Center in Jacksonville, Florida. You will work alongside correctional officers and medical professionals to maintain and manage inmate medical records.

The role requires entering data into electronic systems, ensuring documentation accuracy, handling confidential information, and adhering to HIPAA and facility policies. Strong organizational and communication skills are essential.

Qualifications

• Must have a high school diploma or GED.
• Must have computer skills, including working knowledge of Microsoft Word and Excel with a minimum typing speed of 45 words per minute.
• Strong written and verbal communication skills; adaptable to stressful environments.
• Ability to maintain confidentiality and adhere to policies and legal requirements.
• Must pass a criminal background check and drug screening.

Responsibilities

• Enter patient information into electronic systems and file documents, maintaining the filing system.
• Ensure completeness, accuracy, and quality of medical documentation.
• Handle requests for medical information from authorized parties while complying with HIPAA and privacy regulations.
• Manage incoming/outgoing mail, answer phones, and relay messages related to medical records.
• Create, update, and organize inmate medical records and assemble/disassemble files.
• Perform routine clerical tasks and other duties as assigned.

Skills

Typing speed 45 wpm

Written communication

Verbal communication

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

NaphCare is hiring a Full Time Day shift Medical Records Clerk to join our team of medical professionals in the Jacksonville Pre-Trial Detention Center in Jacksonville, Florida.

As a Correctional Medical Records Clerk, you will work alongside correctional officers and other medical professionals who provide care to the individuals in residence. This is a unique position where you can make a difference to this diverse population of patients.

Responsibilities

The Medical Records Clerk is responsible for maintaining, organizing, and processing inmates' medical records within the facility. Duties and responsibilities may include and are not limited to:

• Entering patient information into electronic systems, filing documents, and maintaining the physical and digital filing system
• Ensuring the completeness, accuracy, and quality of medical documentation
• Handling requests for medical information from authorized parties, such as hospitals, clinics, and physicians, while adhering to HIPAA and other privacy regulations
• Managing incoming and outgoing mail, answering phones, and relaying messages related to medical records
• Creating, updating, and organizing inmate medical records, including assembling and disassembling files
• Performing routine clerical tasks and other duties as assigned

Qualifications

Experience / Requirements / Qualifications / Skills

• Must have a high school diploma or GED certificate.
• Must have computer skills, including working knowledge of Microsoft Word and Excel with a minimum typing speed of 45 words per minute.
• Must possess strong written communication and verbal skills, adaptable to environments where conditions may not be pristine, and manage and maintain in stressful situations
• Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
• Must pass the facility’s criminal background check and drug screening

Physical Capabilities:

Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift.

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

Want a better idea of what it’s like to work in a jail?

See what our MHPs do:

NaphCare - Life as a Mental Health Professional - YouTube

Equal Opportunity Employer: disability/veteran