Mental Health Clerk

Naphcare, Inc.; Union Springs (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Career advancement opportunities

Job summary

NaphCare, Inc. is hiring a Mental Health Clerk at the Bullock Correctional Facility in Union Springs, Alabama. This administrative role supports the facility's mental health team.

You will maintain patient records, schedule appointments, answer phones, coordinate referrals, and enter data into electronic systems, while upholding confidentiality and security policies. This full-time position offers benefits including health insurance, retirement plans, paid time off, and opportunities for career

Qualifications

• High school diploma or GED required.
• Experience in medical office or healthcare setting preferred (medical records/terminology).
• Proficiency with Microsoft Office Suite (MS Word/Excel).
• Strong written and verbal communication; ability to handle confidential information.
• Ability to pass criminal background check and drug screening.

Responsibilities

• Maintain and organize patient health records with accuracy and confidentiality.
• Coordinate and schedule on-site and off-site mental health appointments.
• Answer phones, take messages, and direct calls to appropriate staff.
• Assist coordination of care, including referrals and discharge planning.
• Maintain patient databases and generate reports in electronic systems.
• Perform general clerical tasks and manage office supplies.
• Adhere to facility security protocols and obtain required clearances.

Skills

Strong written & verbal communication

Microsoft Suite

Education

High school diploma or GED

Tools

Electronic health records

Job description

Overview

NaphCare is hiring a Mental Health Clerk, to join our team of medical professionals in the Bullock Correctional Facilityin Union Springs, AL.

As aCorrectional Mental Clerk, you will work alongside correctional officers and other medical professionals to provide essential administrative and clerical support within the facility's mental health department. This is a unique position where you can make a difference to this diverse population of patients with complex mental health and medical needs.

Responsibilities

The Mental Health Clerk is responsible for providing administrative and clerical support to the mental health department. Duties and responsibilities may include and are not limited to:

• Maintaining and organizing patient health records, including initiating, updating, and managing files, ensuring accuracy and confidentiality
• Coordinating and scheduling mental health appointments, including both on-site and off-site appointments, and managing appointment books or calendars
• Answering phones, taking messages, and directing calls to appropriate staff, and communicating with various departments, agencies, and individuals as needed
• Assisting with the coordination of care for patients, including referrals for specialty services, inpatient care, and discharge planning
• Maintaining patient databases, generating reports, and entering data into relevant systems, such as electronic health records or spreadsheets
• Performing general clerical tasks, such as typing correspondence, filing documents, and ordering office supplies
• Adhering to all security protocols and procedures within the correctional facility, including obtaining security clearances.

Qualifications

Experience / Requirements / Qualifications

• Must have a high school diploma or GED certificate.
• Experience in a medical office or healthcare setting, particularly in medical records or with medical terminology, is preferred
• Proficiency in Microsoft Suite
• Must possess strong written communication and verbal skills, adaptable to environments where conditions may not be pristine, and manage and maintain in stressful situations

• Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
• Must pass the facility’s criminal background check and drug screening

Physical Capabilities:

Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift.

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

Equal Opportunity Employer: disability/veteran