Medical Records Access & Release Specialist

Cape Cod Healthcare

Hyannis (MA)

On-site

USD 38,000 - 52,000

Full time

14 days+

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Job summary

Cape Cod Healthcare in Hyannis, MA is seeking a Medical Records Clerk to receive and process requests for medical record information, ensuring confidentiality and compliance with Federal and State statutes and hospital policy.

Responsibilities include validating authority, retrieving records, coordinating with staff across sites, and maintaining order in request logs. Strong communication and multitasking are essential for success.

Qualifications

Must read, write and communicate in English.
High School Diploma or GED.
Two years of current experience in a medical setting.
Excellent written, verbal communication and interpersonal skills.
Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.
Knowledge of Microsoft Word, Excel, and Outlook.

Responsibilities

Monitor timeliness of outstanding requests; process requests per Federal/State statute and Hospital policy.
Validate requester authority for medical record information.
Retrieve and prepare medical record documentation; coordinate with sites and vendors.
Communicate with customers; provide guidance on procedures and consent requirements.
Track and log requests per procedures; analyze patterns and variances.
Uphold Hospital Customer Service standards; perform other duties as assigned.