Medical Receptionist - Urgent Care

Hackensack Meridian Health; Brick Township (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare organization is seeking a Medical Receptionist for Urgent Care to provide essential reception and clerical services. This per diem position requires flexibility, with responsibilities including patient interaction, billing, and managing office supplies. Ideal candidates will have a high school diploma and strong communication skills, with previous medical experience preferred.

Qualifications

• High School diploma or GED required.
• Ability to learn quickly and work collaboratively.

Responsibilities

• Provide reception and clerical services under supervision.
• Assist with patient sign-in and manage check-in/check-out processes.
• Support financial tasks such as billing and collections.

Skills

Adaptability

Communication

Customer Service

Education

High School diploma or GED

Tools

Epic software

Job description

Join to apply for the Medical Receptionist - Urgent Care role at Hackensack Meridian Health.

Our team members are the heart of what makes us better.

At Hackensack Meridian Health, we help our patients live better, healthier lives — and we support one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s about how we support each other and serve our community.

Together, we keep improving—advancing our mission to transform healthcare and lead positive change.

The Medical Receptionist, Urgent Care provides reception and clerical services under the supervision of the practice manager and physicians for patients and visitors. Responsibilities include billing, collections, referrals, appointments, patient contact, and general secretarial duties. Must be willing to travel within 30 minutes of your home and float to various locations.

The Urgent Care Group has about 20 Providers, rotating among all offices. The Brick location employs 17 staff members. All employees should be able to travel to all locations, including Jackson, Tom River, Forked River, and LBI, though this is infrequent.

This is a Per Diem position working 16-24 hours per week. Schedules are provided 4 weeks in advance, requiring flexibility to accommodate our 7-day operation, with hours between 8 am and 8 pm, including alternating weekends and holidays.

Responsibilities

• Answer and direct communication courteously, adhering to HIPAA and office policies.
• Greet patients and visitors warmly, making them feel welcome.
• Assist with patient sign-in and respond promptly to needs.
• Support financial tasks such as verifying insurance, billing, and collections.
• Manage office supplies and equipment, notifying management when low.
• Handle patient check-in and check-out processes accurately and courteously.
• Promote patient satisfaction through excellent service and communication.
• Maintain organized record systems and manage patient records.
• Adapt work schedule to practice needs, including cross-covering and additional hours as needed.
• Serve as a pre-loader for our EMR system and perform other duties as assigned.

Qualifications

• High School diploma or GED.
• Ability to learn quickly, adapt, and work collaboratively with a focus on patient care.
• Must be able to travel to multiple locations.

Preferred

• Previous receptionist or clerical experience in a medical setting.
• Experience with Epic software.

Certifications

• CPR certification preferred.

If you believe you meet these qualifications and are ready to contribute, please apply today!