Health Information Specialist I (REMOTE)

Lensa; Atlanta (GA); Remote; USD 35,000 - 50,000; Full time

Job summary

Join a leading data platform company as a Health Information Specialist I. This remote, full-time position involves processing medical record requests while ensuring compliance with HIPAA regulations. Ideal candidates will have strong customer service skills, attention to detail, and a high school diploma. Enjoy full benefits and growth opportunities in a dynamic healthcare environment.

Benefits

Full benefits: PTO, Health, Vision, Dental, 401k, tuition assistance

Equipment Provided

Tremendous growth opportunities

Qualifications

• High School Diploma or GED required.
• Strong customer service and clerical skills.
• Attention to detail for accurate medical records.

Responsibilities

• Process requests for patient health information.
• Maintain confidentiality and security of privileged information.
• Apply medical privacy regulations to prevent unauthorized disclosures.

Skills

Customer service

Clerical skills

Attention to detail

Data entry

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

Microsoft Office

Office equipment

Job description

Health Information Specialist I (REMOTE)

Lensa is the leading career site for job seekers at every stage of their career. Our client, Datavant, is seeking professionals. Apply via Lensa today!

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational, and life experiences to realize our bold vision for healthcare.

This is an entry-level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. The associate must always safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information comply with requests, authorization, company policy, and HIPAA regulations.

Position Highlights

• Remote - Equipment Provided
• Full-time, Mon-Fri 8:00 am - 5:00 pm
• Processing medical records requests
• Full benefits: PTO, Health, Vision, Dental, 401k, tuition assistance
• Tremendous growth opportunities locally and nationwide

What We’re Looking For

• Strong customer service and clerical skills
• Proficient in Microsoft Office (Word, Excel)
• Comfortable working in a high-volume environment
• Medical office experience preferred
• Willing to learn and grow within Datavant

You Will

• Process requests for patient health information per policies and procedures
• Maintain confidentiality and security of privileged information
• Stay updated on company and facility software
• Follow conduct and policy guidelines
• Report work issues or volume fluctuations to management
• Assist with additional duties as needed
• Apply medical privacy regulations to prevent unauthorized disclosures
• Manage and safeguard patient records in compliance with HIPAA
• Prepare and organize patient charts, gather documents from paper/electronic sources
• Create digital images of paperwork for electronic records
• Respond to and transmit patient record requests within and outside the facility
• Handle inbound/outbound calls, assist with walk-ins, and perform administrative tasks
• Meet productivity expectations
• Schedule pickups if needed
• Perform other duties as assigned

What You Will Bring

• High School Diploma or GED
• Ability to travel between locations as needed
• Willing to work overtime during peak seasons
• Basic computer skills
• Experience with phones, fax, printers, and office equipment
• Excellent verbal and written communication in English
• Attention to detail for accurate medical records
• Strong data entry skills
• Ability to work independently and adapt to changing priorities
• Organizational skills for multitasking
• Ability to respond quickly in a fast-paced environment

Bonus Points

• Healthcare experience
• Production/metrics-based work experience
• In-person customer service experience
• Ability to build relationships with clients and stakeholders
• Willingness to contribute ideas and process improvements