Medical Receptionist/Technician

Acuity Eye Care; Village of Great Neck (NY); On-site; USD 20,664,000 - 30,307,000; Part time

Job summary

Acuity Eye Care in Great Neck, NY seeks a part-time office receptionist/tech to greet patients, verify insurance, schedule appointments, and support the front desk and optometry team. Training is available for the right candidate, and bilingual skills are a plus.

The position involves patient intake, EMR documentation, basic administrative duties, and light clinical support as needed within a boutique optometry practice offering modern décor and state-of-the-art equipment.

Qualifications

• Experience in customer service or medical front desk.
• Willing to train the right candidate.
• Bilingual in Spanish or Chinese is a plus.

Responsibilities

• Greet patients and check in/out with a friendly demeanor.
• Verify insurance eligibility and collect payments.
• Answer phones, schedule and confirm appointments.
• Identify problems and communicate with the team.
• Conduct pre-tests and collect patient history; document in EMR.
• Assist with contact lens insertion/removal training.
• Perform basic administrative duties.

Skills

Customer service

Phone etiquette

Scheduling

EMR/EHR

Team player

Multilingual

Tools

EMR/EHR software

Job description

High end boutique optometry office in Great Neck/Little Neck New York. We are a full service high end optometry practice and optical boutique seeking a part time office receptionist/tech. Our office offers modern décor and state of art equipment.

Would you like to be the friendly face that welcomes our patient into the office? Learn the ins and outs of the Optometry world? Join our family! We are willing and happy to train the right candidate.

Responsibilities:

• Be our patient ambassador, greet patients upon arrival in a friendly and compassionate manner, helping them with checking in/out and any further assistance.
• Gather paperwork, collect Insurance and eligibility verification, collect payments
• Answering phone, patient appointment scheduling and confirmation.
• Ability to identify problems, communicate and problem solve in a friendly manner. Well-spoken, willing to learn, flexible and being a team player.
• Conduct Pre-test, collect patient history, communicate results through EMR entry or communication with doctor. Maintain accurate patient information on EHR
• Contact lens insertion and removal training
• Performing administrative duties as needed
• Previous experiences, knowledge of optical or optometry field are a plus.
• Multiple language such as Spanish or Chinese would also be a plus.