Front Desk Receptionist/Ophthalmic Technician

Clearvue Optometry; San Gabriel (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Clearvue Optometry is seeking a front desk receptionist/ophthalmic technician in California. You will greet patients, schedule appointments, verify insurance, and support clinic operations with a friendly, organized approach.

The ideal candidate is bilingual (English/Spanish or English/Chinese), willing to cross-train as an optometric assistant, and comfortable with basic billing, data entry, and frame selection.

Qualifications

• Bilingual English/Spanish or English/Chinese.
• Previous receptionist/administrative experience preferred.
• Basic computer and math skills.
• Willing to cross-train as an optometric assistant.
• Familiarity with optometry office procedures is a plus.

Responsibilities

• Greet and assist patients at the front desk.
• Answer calls, schedule appointments, verify insurance.
• Obtain medical history and perform basic patient tests.
• Provide contact lens training.
• Maintain organized client records and office files.
• Clerical duties: data entry and document prep.
• Keep front desk tidy and presentable.
• Assist with inventory: frames and lenses.
• Take frame measurements for proper fit.
• Explain pricing, insurance, and payment options to patients.

Skills

Bilingual (English/Spanish)

Bilingual (English/Chinese)

Customer service

Data entry

Tools

Basic computer skills

Job description

Job Overview

We are seeking a highly organized and friendly Front Desk Receptionist/Ophthalmic Technician to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

Responsibilities

• Greet and welcome patients in a professional manner.
• Answer phone calls, schedule patient appointments, and verify insurance eligibility.
• Obtain relevant medical history and perform preliminary tests on patients.
• Provide contact lens training.
• Maintain an organized filing system for client records and office documents.
• Perform clerical duties such as typing, data entry, and document preparation.
• Ensure the front desk area is tidy and presentable at all times.
• Assist with office management tasks as needed, including ordering frames and lenses, and maintaining inventory.
• Make frame suggestions, and take facial measurements to ensure a perfect frame fit.
• Explain pricing, insurance, and payment options to the patient thoroughly.

Requirements

• Bilingual (English/Spanish or English/Chinese).
• Previous experience as a receptionist, sales worker, or in an administrative role is preferred.
• Basic computer skills and a basic math foundation preferred.
• Ideal candidate will be cross-trained to perform optometric assistant duties.
• Familiarity with optometry office procedures is a plus, but not mandatory.
• We'll train the right candidate. Please submit your resume if you think you are a good fit for this position. We look forward to hearing from you!