Medical Receptionist - Primary Care

Trinity Health; Waterbury (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a Medical Receptionist to enhance patient flow in a Primary Care setting. This role involves greeting patients, answering calls, and managing appointments to ensure a smooth operation. Ideal candidates will have a high school diploma and experience in a medical office, alongside proficiency in Microsoft Office. The position offers a patient-centric environment with opportunities for career growth, all within a diverse and inclusive culture. Join a team committed to providing exceptional care from day one.

Benefits

Benefits effective from day one

Opportunities for career growth

Diverse and inclusive culture

Qualifications

• Experience in a medical office or billing preferred.
• Knowledge of patient billing and medical terminology is a plus.

Responsibilities

• Greet and communicate with patients courteously.
• Schedule patient appointments to maximize provider productivity.
• Answer telephones promptly and professionally.

Skills

Patient Communication

Scheduling

Insurance Verification

Clerical Support

Microsoft Office

Education

High School Diploma

Tools

Windows

Microsoft Office

Job description

Join to apply for the Medical Receptionist - Primary Care role at Trinity Health.

Position Purpose: The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, managing incoming and outgoing faxes, and providing clerical support to providers and staff.

Employment Type: Full time

Shift: Day Shift

Description: This position supports an outpatient Primary Care specialty office. Responsibilities include greeting and communicating with patients in a courteous manner, answering calls, scheduling appointments, and other administrative duties.

What You Will Do:

1. Greet and communicate with patients courteously via phone or in person.
2. Answer telephones promptly and professionally, transferring calls appropriately.
3. Schedule patient appointments to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent.
• Experience in a medical office or billing preferred; knowledge of patient billing and medical terminology is a plus.
• Proficiency in Windows and Microsoft Office; accuracy and dependability are required.

Position Highlights and Benefits:

• Day shift with variable hours.
• Benefits effective from day one.
• Patient-centric environment.
• Opportunities for career growth.
• Diverse and inclusive culture.

We are part of Trinity Health Of New England, serving patients in Connecticut and western Massachusetts with a wide range of healthcare services. Trinity Health is committed to diversity, equity, and inclusion, and is an equal opportunity employer.