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Personal Touch Home Health Care Services Inc. is seeking a Medical Receptionist for a busy primary care setting.
You will handle front desk duties and call center support, greet patients, collect co-pays, and schedule appointments and referrals while maintaining patient confidentiality. The position requires at least six months of related experience, proficient computer/keyboard skills, and knowledge of medical terminology.
Position: Medical Receptionist in a primary care setting, responsible for providing front desk and call center support.
Key Duties: Answering and responding to patient calls, greeting patients, collecting co-pays, scheduling appointments and referrals, managing patient forms, follow-up calls, and electronic medical records.
Customer Service & Support: Delivering courteous, timely assistance while maintaining patient confidentiality and fostering positive patient relations.
Qualifications: At least 6 months of related experience, proficient computer and keyboard skills, knowledge of age-related care principles, and ability to operate standard office equipment.
Preferred Skills: Strong communication, patient confidentiality, experience with medical terminology, and ability to work in a fast-paced environment.
Work Environment: Collaborative, patient-focused primary care team serving a diverse patient population, with a friendly and engaging atmosphere.
Additional Information: Role includes occasional Saturdays, with benefits supporting health, well-being, and professional growth.