Medical Receptionist - Pediatric Clinic Float

MultiCare Health System; Auburn, Washington, Mahomet (AL, District of Columbia, IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Ein etabliertes Gesundheitsunternehmen sucht einen engagierten medizinischen Empfangsmitarbeiter, der als erste Anlaufstelle für Patienten fungiert. In dieser Rolle sind Sie für die Verwaltung der Front-Office-Aufgaben verantwortlich, einschließlich der Begrüßung von Patienten, der Bearbeitung von Anrufen und der Unterstützung von Familien. Das Unternehmen zeichnet sich durch seine missionarische Ausrichtung und ein wachsendes Umfeld aus, in dem Sie die Möglichkeit haben, in einer dynamischen Gemeinschaft zu arbeiten. Wenn Sie über hervorragende Kundenservicefähigkeiten verfügen und ein Interesse an der Gesundheitsversorgung haben, könnte diese Position genau das Richtige für Sie sein.

Benefits

Umfassende Leistungen

Wettbewerbsfähiges Gehalt

Zahnmedizinische Versorgung

Pensionierungsleistungen

Bezahlte Freizeit

Qualifications

• Mindestens ein Jahr Erfahrung als Empfangsmitarbeiter oder sechs Monate in einem medizinischen Umfeld.
• Bevorzugte Kenntnisse in Büroverfahren nach der High School.

Responsibilities

• Erster Kontaktpunkt für Patienten, Begrüßung und Unterstützung.
• Verwaltung von Terminplanung, Registrierung und Zahlungsabwicklung.

Skills

Kundenservice

Büroorganisation

Kommunikationsfähigkeiten

Education

Medizinische Büroassistenten-Zertifikat

Erfahrung in der medizinischen Umgebung

Job description

Where Kids and Families are Always First

MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience.

Mary Bridge Children's multidisciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. We're continually recognized as a 'Top Children's Hospital' by The Leapfrog Group, an independent hospital rating organization.

Locations: This position will support our Mary Bridge Pediatric Outreach, Specialty, Urgent Care, and Primary Care Clinics, primarily in Pierce, King, and Thurston Counties.

FTE: 0.01, Shift: Day, Schedule: Clinic Hours - on call

Position Summary

The Medical Receptionist is the first in-person point of contact for patients on behalf of the medical practice. They are responsible for all front office duties assigned by a clinic, including greeting patients, answering phones, assisting families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation, and operating basic office equipment. This is an intermediate position requiring excellent customer service skills, discretion, good judgment, a professional manner, and an articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians, and the general public.

Requirements

• Post-high school office procedures preferred
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may substitute for experience

Why Mary Bridge Children's?

• Mission-driven: Partnering for healing and a healthy future for the patients and communities we serve
• Award-winning: Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians on 'Top Doctors' lists by Seattle Magazine, Seattle Met, and the Tacoma News Tribune
• Growing: New pediatric hospital facility and medical office building opening in 2026
• Leading research: MultiCare Institute for Research & Innovation partners with pediatric providers, offering groundbreaking research and clinical trials
• Employee-centric: Ranked among 'America's Best Employers by State' by Forbes
• Lifestyle: Live and work in the Pacific Northwest surrounded by mountain, forest, and water views
• Explore: our services at marybridge.org

Pay and Benefits

We offer a comprehensive benefits package, including competitive salary, medical, dental, retirement benefits, and paid time off. The pay scale ranges from $20.07 to $28.87 USD, influenced by factors such as skills, experience, certifications, and education. If unionized, pay will reflect the appropriate step on the pay scale based on experience.

Associated benefit information can be viewed here.