Medical Receptionist - Pediatric Clinic Float

MultiCare Health System; Washington, Tacoma (District of Columbia, WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a mission-driven organization dedicated to providing top-notch care for children and families in the scenic Pacific Northwest. As a Medical Receptionist, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. This role is crucial in supporting our pediatric clinics and requires strong customer service skills and a professional demeanor. With a competitive salary and comprehensive benefits, this position offers a chance to grow within a recognized leader in pediatric healthcare. Be part of a team that values healing and innovation while enjoying the beautiful surroundings of Washington.

Benefits

Comprehensive Benefits Package

Paid Time Off

Medical and Dental Benefits

Retirement Benefits

Qualifications

• 1+ years of clerical/receptionist experience, preferably in a medical setting.
• Excellent customer service skills and professional demeanor required.

Responsibilities

• Greet patients and assist with scheduling and registration.
• Handle front office duties including payment posting and cash reconciliation.

Skills

Customer Service

Clerical Skills

Office Procedures

Education

High School Diploma

Medical Office Assistant Certificate

Tools

Basic Office Equipment

Job description

Where Kids and Families are Always First

MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience.

Mary Bridge Children's multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. We're continually recognized as a 'Top Children's Hospital' by The Leapfrog Group, an independent hospital rating organization.

Locations: This position will support our Mary Bridge Pediatric Outreach, Specialty, Urgent Care, and Primary Care Clinics, primarily in Pierce, King, and Thurston Counties.

FTE: 0.01, Shift: Day, Schedule: Clinic Hours - on call

Position Summary

The Medical Receptionist is the first in-person point of contact for patients on behalf of the medical practice. They are responsible for all front office duties, including greeting patients, answering phones, assisting patients and families, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation, and operating basic office equipment. This is an intermediate level position requiring excellent customer service skills, discretion, good judgment, a professional demeanor, and an articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians, and the general public.

Requirements

• Post high school office procedures preferred
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may substitute for experience

Why Mary Bridge Children's?

• Mission-driven: Partnering for healing and a healthy future for the patients and communities we serve
• Award-winning: Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians frequently listed among 'Top Doctors' by Seattle Magazine, Seattle Met, and the Tacoma News Tribune
• Growing: New pediatric hospital facility and medical office building opening in 2026
• Leading research: MultiCare Institute for Research & Innovation partners with pediatric providers, offering groundbreaking research and clinical trials
• Employee-centric: MultiCare is ranked among 'America's Best Employers by State' by Forbes
• Lifestyle: Live and work in the scenic Pacific Northwest surrounded by mountains, forests, and water views
• Explore: our services at marybridge.org

Pay and Benefits

We offer a comprehensive benefits package, including competitive salary, medical, dental, retirement benefits, and paid time off. The pay scale ranges from $20.07 to $28.87 USD, influenced by factors such as skill set, experience, certifications, and education. If applicable, pay will align with the appropriate union contract step based on experience.

Associated benefit information can be viewed here.