Medical Receptionist Float - Pediatric Clinics

MultiCare Health System; Washington, Tacoma (District of Columbia, WA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in pediatric healthcare is seeking a Medical Receptionist to be the welcoming face of their clinic. This role is vital for providing exceptional customer service and ensuring smooth operations within the office. As the first point of contact, you will greet patients, manage schedules, and handle various clerical tasks. Join a team that is committed to healing and dedicated to providing the highest quality care for children. With a comprehensive benefits package and a mission-driven environment, this position offers a unique opportunity to make a difference in the lives of families in the community.

Benefits

Comprehensive Benefits Package

Paid Time Off

Medical and Dental Insurance

Retirement Plan

Qualifications

• Minimum one year of clerical/receptionist experience or six months in a medical setting.
• Requires excellent customer service, discretion, and professionalism.

Responsibilities

• Greet patients and answer phones as the first point of contact.
• Schedule appointments, manage registrations, and handle payment postings.

Skills

Customer Service

Clerical Skills

Office Equipment Operation

Education

Relevant Degree or Certification

Post-High School Office Procedures

Job description

Where Kids and Families are Always First

MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience.

Mary Bridge Children's multidisciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. We're continually recognized as a 'Top Children's Hospital' by The Leapfrog Group, an independent hospital rating organization.

Position Details

FTE: 0.01 | Shift: Day | Schedule: Variable

Position Summary

The Medical Receptionist is the first point of contact for patients in the clinic. Responsibilities include greeting patients, answering phones, scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation, and operating office equipment. This intermediate role requires excellent customer service, discretion, good judgment, professionalism, and a clear phone voice. Internal and external contacts include patients, families, co-workers, physicians, and the public.

Requirements

• Post-high school office procedures preferred
• Minimum one (1) year of clerical/receptionist experience or six (6) months in a medical setting
• Customer service experience
• Relevant degree or certification (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may substitute experience

Why Choose Mary Bridge Children's?

• Mission-driven: Partnering for healing and a healthy future
• Award-winning: Named 'Top Children's Hospital' for five years; physicians on 'Top Doctors' lists
• Growing: New pediatric hospital and medical office opening in 2026
• Leading research: Collaboration with MultiCare Institute for Research & Innovation
• Employee-centric: Ranked among 'America's Best Employers by State'
• Lifestyle: Live and work in the scenic Pacific Northwest
• Explore our services: at marybridge.org

Pay and Benefits

We offer a comprehensive benefits package, including competitive salary, medical, dental, retirement, and paid time off. The pay scale ranges from $20.07 to $28.87 USD, influenced by experience, skills, certifications, and education. Pay may also reflect union contract steps if applicable.

Associated benefit information can be viewed here.