Medical Receptionist & Patient Services Coordinator

Community Health Centers of the Central Coast; Santa Maria (CA); On-site; USD 30,000 - 32,000; Full time

Job summary

Community Health Centers of the Central Coast in Santa Maria, CA is seeking a Receptionist to welcome patients, verify information, and process registrations. You will handle co-pays, schedule appointments, and help maintain a smooth patient flow in a friendly, professional environment.

Under supervision of Health Center Manager, you will ensure HIPAA compliance, assist with insurance verification, and support clinicians by coordinating schedules and payments.

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service position, preferably in a medical setting.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology desirable.
• Bilingual ability in English and another language desirable.

Responsibilities

• Greet patients and check them in/out using the practice management system.
• Answer telephone promptly in a courteous and professional manner.
• Handle high volume of patients and manage payments including co-pays.
• Verify insurance coverage and payer eligibility.
• Schedule and coordinate patient appointments.
• Maintain accurate demographic and payer data.

Skills

Customer service

Verbal communication

Written communication

Bilingual

Professionalism

Education

High school diploma or GED

Tools

EHR

Microsoft Word

Microsoft Excel

Job description

Community Health Centers of the Central Coast in Santa Maria, CA is seeking a Receptionist to welcome patients, verify information, and process registrations. You will handle co-pays, schedule appointments, and help maintain a smooth patient flow in a friendly, professional environment.

Under supervision of Health Center Manager, you will ensure HIPAA compliance, assist with insurance verification, and support clinicians by coordinating schedules and payments.