Medical Receptionist - Patient Experience Specialist

Orthoflex Indústria e Comércio de Colchões Ltda.; Orlando (FL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Incentives

Equity

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Sono Bello in Orlando is seeking a Customer Service/Administrative team member to greet patients, manage check-in/out, book and organize appointments, and maintain the front desk and lobby. You will handle confirmations, organize the chart system, and support daily operations with accuracy and courtesy.

The role also covers billing tasks, processing payments, and generating daily close-out reports. A regular schedule with no holidays or night shifts supports a balanced life, with benefits such

Qualifications

• Familiar with MS Office including Excel and routine reporting.
• Ability to present information clearly to customers or staff.
• Basic math and clerical skills required.

Responsibilities

• Greet patients and offer beverages.
• Check in/out patients and reflect appointment status.
• Schedule and organize appointments; maintain front desk and lobby.
• Handle confirmations and communicate with staff.
• Maintain inventory of front office supplies.
• Process payments and print daily revenue reports.

Skills

MS Office

Excel

Written reports

Public speaking

Basic arithmetic

Tools

MS Office

Job description

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

No work on Holidays or night shifts so you can have a normal/regular life balance

Work in "happy medicine"; treating patients who are excited about improving their lives

An opportunity to work in the growing fast paced world of aesthetics

A small practice feel, with big company support

Key Responsibilities

Customer Service/Administration

• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day's patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean

Billing

• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-AH1

Compensation Range

$15.75 - $18.90 USD

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. ( Benefits eligibility may vary based on employment status.)

For applicants located in CA: link

Recruitment Notice: Sono Bello only contacts candidates through email addresses ending in @sonobello.com. If you're contacted by anyone using a different domain, it is not a legitimate representative of our company and please disregard.