Medical Receptionist - Patient Experience Specialist

Sono Bello; Dallas (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

PTO

Paid Holidays

Parental leave

Job summary

Sono Bello in the United States is seeking a detail‑oriented Front Desk/Administration specialist to join our cosmetic surgery team. You will greet patients, manage check-ins, schedule appointments, and support billing and office operations in a fast‑paced, patient‑focused setting.

The role emphasizes work‑life balance with no holiday or night shifts, and offers full benefits including medical, dental, vision, 401(k) matching, PTO, and parental leave as part of Sono Bello's commitment to staff.

Qualifications

• Prior front desk or administrative experience in a medical or cosmetic setting preferred.
• Proficient with MS Office, especially Excel, and general data entry skills.
• Excellent communication and organizational abilities for client and team coordination.

Responsibilities

• Greet patients, check them in, and ensure appointment status is accurate.
• Check patients out, schedule follow-up visits, and maintain the scheduling book.
• Assist with billing, payments, and daily close-out reports for the front desk.
• Organize file systems, manage email routing, and keep reception area tidy.
• Direct visitors to the appropriate staff and handle confirmation calls.

Skills

Customer service

Communication

Problem solving

Multitasking

Tools

MS Office/Excel

Job description

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support
  
  

Key Responsibilities

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks
  
  

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds
  
  

Key Skills/Qualifications

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'
  
  

Compensation Range: $15 USD - $18.90 USD

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (Benefits eligibility may vary based on employment status.)

For applicants located in CA: link