Medical Receptionist - Orthopedic Urgent Care

HealthPartners; BLOOMINGTON (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

HealthPartners is seeking a Medical Receptionist to join the TRIA Urgent Care desk. The role involves greeting patients, collecting co-pays, and scheduling follow-ups and referrals while supporting daily clerical tasks.

Open 7 days a week with 8-hour shifts between 7:00 a.m. and 8:00 p.m., requiring strong communication and confidentiality in a fast-paced environment. Medical background preferred and experience with patient interactions is valued.

Qualifications

• Greet patients and collect co-pays; support clerical duties.
• Minimum 6 months related experience.
• Some medical background preferred.
• Strong verbal and written communication is essential.
• Ability to maintain patient confidentiality and professional demeanor.
• Accurate data entry and familiarity with basic computer tasks.

Responsibilities

• Greet patients at the front desk and direct them appropriately.
• Collect co-pays and verify basic insurance information.
• Schedule follow-up appointments and referrals; process clerical tasks for the department.

Skills

Verbal and written communication

Telephone etiquette

Customer service

Confidentiality awareness

Data entry / typing

Medical terminology knowledge

PC software basics

Tools

PC/Keyboard

Job description

TRIA is looking to hire a Medical Receptionist to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

Work Schedule:

This is for our TRIA Urgent Care desk which is open 7 days a week. You will be scheduled 8 hour shifts between the hours of 7:00a-8:00p

Preferred Qualifications:

• 6 months related experience
• Some medical background preferred.
• Strong verbal and written communication
• Human relations sensitivity and customer service skills
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Comfort in asking patients for copays and race collection.
• Ability to promote and maintain good patient relations and patient confidentiality.
• Ability to work in a fast-paced and structured environment.
• Ability to sit for long periods of time.
• Ability to key for long periods of time
• Accurate computer/keyboarding skills required.
• Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!