Medical Receptionist - TRIA GameFace

HealthPartners; Saint Louis Park (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet is seeking a patient services representative to greet patients, collect co-pays, schedule follow-up appointments and referrals, and support departmental clerical duties. The ideal candidate will have 6 months related experience, strong verbal and written communication, and a customer-service mindset; medical terminology knowledge is desirable.

Park Nicollet offers a competitive benefits package, including medical and dental insurance, retirement options, tuition reimbursement, an

Qualifications

• 6 months related experience
• Some medical background preferred
• Strong verbal and written communication
• Customer service oriented
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Confidential patient interactions and fast-paced environment

Responsibilities

• Greet patients and assist them upon arrival
• Collect co-pays and schedule follow-up appointments
• Arrange referrals and support departmental clerical duties

Skills

Verbal communication

Written communication

Customer service

Listening skills

Telephone etiquette

Medical terminology (desirable)

Tools

Phone headset

PC

Printer

Photocopier

Fax machine

Job description

Position Summary:

The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

Work Schedule:

Varying Schedule M-F between 6:45a-6:45p due to business need and season changes - however - primary schedule will be M-Th 10:00a-6:30p, F 8:45a-5:15p.

Preferred Qualifications:

• 6 months related experience
• Some medical background preferred.
• Strong verbal and written communication
• Human relations sensitivity and customer service skills
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Comfort in asking patients for copays and race collection.
• Ability to promote and maintain good patient relations and patient confidentiality.
• Ability to work in a fast-paced and structured environment.
• Ability to sit for long periods of time.
• Ability to key for long periods of time
• Accurate computer/keyboarding skills required.
• Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!