Medical Receptionist-MIND-Neurology

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Cook Children's Health Care System is seeking a Medical Receptionist to greet patients and manage a friendly, efficient intake and checkout. This role requires excellent communication and the ability to adapt to varying staffing levels and patient volumes.

Responsibilities include answering phones, scheduling, registering, billing, and collecting payments while following policies. EPIC experience is preferred, and a high school diploma is required; customer service experience is essential.

Qualifications

• High School diploma or equivalent required.
• Customer service experience required.
• Experience with EPIC preferred.

Responsibilities

• Greet patients and establish a friendly, efficient intake and checkout for each visit.
• Manage patient flow to support timely appointments and optimal clinic operations.
• Answer phones promptly and courteously; schedule, register, bill and collect payments.
• Follow all applicable policies and procedures and understand diversified insurance plans.

Skills

Interpersonal skills

Communication

Maturity under pressure

Education

High School diploma or equivalent

Customer service experience

EPIC experience preferred

Job description

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient's visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience:

• High School graduate or equivalent required.
• Customer service experience required.
• Experience with EPIC preferred.

Knowledge, Skills & Abilities:

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Hours:

• Monday to Friday: 8:00am to 5:00pm

About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.