Medical Receptionist I - Patient Access & Scheduling

Loudoun County Government; Leesburg (VA); On-site; USD 33,000 - 42,000; Full time

Job summary

Loudoun County Government seeks a Medical Receptionist I for the Operations Support program in Leesburg. You will greet patients, schedule appointments, collect payments, verify billing, and maintain EHR records with accuracy.

The role requires strong customer service, communication, and data-entry skills, plus a high school diploma and 2 years of related experience; bilingual English/Spanish is a plus.

Qualifications

• High school diploma or equivalent; two years of related administrative work in health or human services preferred.
• Experience using Electronic Health Record (EHR) systems to maintain service records.
• Strong customer service, written and verbal communication, and attention to detail.
• Bilingual in English and Spanish preferred.

Responsibilities

• Greet and check in individuals at a healthcare setting, assist with enrollment for Departmental services.
• Answer inquiries in person or by phone; schedule appointments; collect payments; verify billing/insurance.
• Provide courteous service to staff, vendors, visitors and the public; direct to appropriate staff.
• Manage medical provider schedules; notify of cancellations; assist with rescheduling.
• Accurately enter information into the Electronic Health Record system.

Skills

Customer service

Data entry

Written and oral communication

Detail oriented

EHR experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Desktop scanners

Job description

Loudoun County Government seeks a Medical Receptionist I for the Operations Support program in Leesburg. You will greet patients, schedule appointments, collect payments, verify billing, and maintain EHR records with accuracy.

The role requires strong customer service, communication, and data-entry skills, plus a high school diploma and 2 years of related experience; bilingual English/Spanish is a plus.