Medical Receptionist & Front Desk — Patient Care & Scheduling

Aspirus, Inc; Michigan; Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Full benefits packages

PTO accrual from day one

Retirement plan with match

Wellness program

Job summary

Aspirus Keweenaw Hospital in Laurium, Michigan seeks a Medical Receptionist to greet visitors, answer phones, schedule appointments, process referrals, and gather patient information for registration.

This role emphasizes professionalism, confidentiality, teamwork, and strong communication; CPR/BLS within 6 months, HS diploma required; experience in healthcare or customer service preferred.

Qualifications

• Knowledge of office procedures normally acquired through completion of a High School diploma, GED, or equivalent combination of education and experience.
• CPR/BLS required within 6 months of hire.
• One year of business office, customer service or healthcare experience preferred.
• Knowledge of medical and fitness terminology desirable.
• Ability to work collaboratively, independently, and effectively with patients, employees and the public.
• Excellent written and oral communication skills with a high degree of professionalism and confidentiality.

Responsibilities

• Greet and assist every individual entering the facility in a professional manner.
• Process referrals, answer phones, route calls, and schedule appointments.
• Interview and register new patients; establish initial patient files.
• Provide tours and answer questions about available programs and equipment.
• Maintain cleanliness of facility and equipment.

Education

High School diploma / GED

Job description

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Keweenaw Hospital in Laurium, MI is seeking a MEDICAL RECEPTIONIST to join our team!

Duties include:

• Professionally greets and assists every individual that enters the facility.
• Responsible for selling memberships for fitness and retail items for both Outpatient Therapies & Fitness; keeping an accurate account of the cash drawer.
• Answers the phone in a timely and professional manner: routing calls, scheduling, and processing referrals.
• Interviews and gathers patient information and registers all new patients; establishes initial department files for all new patients.
• Gives tours of the facility and has a basic knowledge of all equipment available and programs that are offered and is prepared to answer basic member questions.
• Cleans and sanitizes fitness equipment.

HOURS: This position is occasional/as needed

Experience/Qualifications

• Knowledge of office procedures normally acquired through completion of a High School diploma, GED, or equivalent combination of education and experience.
• CPR/BLS required within 6 months of hire.
• One year of business office, customer service or healthcare experience preferred.
• Knowledge of medical and fitness terminology desirable.
• Ability to work collaboratively, independently, and effectively with patients, employees and the public.
• Excellent written and oral communication skills with a high degree of professionalism and confidentiality.

Employee Benefits

• Full benefits packages available for part- and full-time status.
• PTO accrual from day one!
• Generous retirement plan with match available.
• Wellness program for employees and their families.

Aspirus Keweenaw Hospital is a 25-bed hospital grounded in a strong tradition of community and patient-focused care. We are a non-profit, community-directed health care organization based in Laurium, Michigan, with clinics and outreach services in Laurium, Calumet, Houghton and Lake Linden. Aspirus Keweenaw is part of the Aspirus, Inc. exclusive hospital and clinic network, home health and hospice care, pharmacy, critical care, rehab fitness center, medical goods and philanthropic foundation.

This is one of four hospitals in the Upper Peninsula of Michigan in the Aspirus family: joining Aspirus Ontonagon Hospital, Aspirus Ironwood and Aspirus Iron River Hospital.

Our Mission: We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 19 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

Click here to learn more about the Keweenaw Peninsula.