Medical Receptionist - Front Desk

PRIMARY CARE HEALTH PARTNERS; St. Albans (VT); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare provider in St. Albans is seeking a flexible and energetic individual for their busy pediatrics office. The role involves greeting patients, managing schedules, and ensuring excellent customer service. Ideal candidates will have strong communication skills and a background in healthcare. This position offers both full-time and part-time options with a competitive hourly wage and comprehensive benefits.

Benefits

401(k)

Insurance (D&A, dental, disability, health, life, vision)

Employee assistance

Flexible spending

Free parking

Paid time off

Pet insurance

Qualifications

• Previous healthcare office experience preferred.
• Experience with phone systems and handling high call volumes.

Responsibilities

• Greet and check-in patients upon arrival.
• Schedule appointments and manage calendars.
• Ensure compliance with HIPAA and maintain confidentiality.

Skills

Communication

Customer Service

Knowledge of Medical Terminology

Compassion

Job description

Monarch Maples Pediatrics is seeking an energetic, flexible, team-oriented individual for our busy St. Albans office. Excellent telephone, customer service, and communication skills are essential.

Responsibilities

1. Greet and check-in patients upon arrival
2. Answer calls and direct them appropriately
3. Schedule appointments and manage calendars
4. Verify insurance and collect co-pays or fees
5. Maintain and update patient records
6. Assist with administrative tasks such as filing, faxing, and scanning
7. Provide excellent customer service and address patient inquiries
8. Ensure compliance with HIPAA and maintain confidentiality
9. Participate in ongoing training
10. Collaborate with healthcare team to deliver quality care

Skills

• Knowledge of medical terminology and coding
• Familiarity with outpatient clinic operations and pediatrics
• Ability to work effectively in a fast-paced environment
• Strong communication skills and compassion

Experience

• Previous healthcare office experience preferred
• Experience with phone systems and handling high call volumes
• Knowledge of medical procedures is a plus
• Strong organizational skills and attention to detail

Job types: Full-time, Part-time, Per diem

Pay: $18.00 - $20.00 per hour

Benefits

• 401(k), Insurance (D&A, dental, disability, health, life, vision), Employee assistance, Flexible spending, Free parking, Paid time off, Pet insurance

Medical Specialty

Primary Care

Schedule

• Day shift, Monday to Friday, weekends as needed

Work location: In person

Background check required.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Medical Practices