Medical Front Desk Receptionist

Alignent Software, Inc.; Greenwich (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the healthcare sector is seeking a friendly and organized Medical Receptionist to enhance patient care and streamline operations. In this pivotal role, you will greet patients warmly, manage appointments, and maintain accurate medical records in a supportive environment. Your contributions will be vital in ensuring that patients receive the highest quality of care. This position offers a collaborative atmosphere where your organizational skills and attention to detail will shine. If you are passionate about helping others and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

401(k) after a year of service

Dental insurance

Health insurance

Paid time off

Vision insurance

Qualifications

• Previous experience as a receptionist or in a customer-facing role.
• Proficiency in using computer systems and basic office software.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Schedule and confirm patient appointments, ensuring efficient time management.

Skills

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Empathy and Compassion

Education

High School Diploma

Tools

Electronic Medical Records Software

Basic Office Software

Job description

Greenwich Ear Nose & Throat is currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.

Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Check-in patients, verify their information, and update electronic medical records accurately.
• Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
• Schedule and confirm patient appointments, ensuring efficient time management.
• Assist patients in completing necessary forms and understanding office policies.
• Collect patient co-pays, process payments accurately, and maintain proper documentation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with medical staff to optimize patient flow and use of resources.
• Insurance Eligibility

• High school diploma or equivalent.
• Previous experience as a receptionist or in a customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in using computer systems and basic office software.
• Ability to handle a fast-paced environment and multiple tasks simultaneously.
• Empathy, compassion, and professionalism in dealing with patients and their families.
• Ability to work well as part of a team.
• Reliability and punctuality in attendance.
• Rotating between all three locations is required (2 Greenwich locations & 1 Stamford location)

Benefits:

· 401(k) after a year of service

· Dental insurance

· Health insurance

· Paid time off

· Vision insurance