Medical Receptionist Floater

Humana Inc; Orlando (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Join a leading healthcare company as a Medical Receptionist, where you will support patient care by managing calls and assisting visitors. This role offers a chance to grow within a compassionate community, focusing on health and well-being. Enjoy a supportive environment with competitive benefits.

Benefits

Health benefits effective day 1

Paid time off

401(k) retirement savings plan with employer match

Tuition assistance

Career development opportunities

Qualifications

• Minimum of 1-year experience as a Medical Receptionist.
• Experience in a fast-paced environment.

Responsibilities

• Receive and route incoming calls and accommodate visitors.
• Perform administrative tasks such as booking meeting rooms.

Skills

Communication

Team Player

Bilingual (English/Spanish)

Education

Medical Receptionist Certification

Tools

MS Outlook

Job description

Job Profile

Receptionist 1

Job Level

Representative 1

Become a part of our caring community and help us put health first

CenterWell is seeking a dedicated, compassionate, and experienced Medical Receptionist who is interested in growing with the company and being a part of something great!

The Medical Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Location: CenterWell Senior Primary Care office address: 5200 Hoffner Avenue; Orlando, FL 32812

The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Use your skills to make an impact

Additional Information

Required Qualifications

•Experience in a fast pace/high volume environment

•Minimum of 1-year professional experience as a Medical Receptionist in ‘front-office’ direct patient care contact

•Experience with MS Outlook

•Basic Computer knowledge

•Must be a team player with excellent communication skills•Willingness to learn and be cross trained in other roles based on business need

Preferred Qualifications

•Experience with HEDIS

•Experience with Electronic Medical Records

•Previous experience in a geriatric setting

•Bilingual (English/Spanish)

Working hours:

Clinic hours are Monday to Friday 8AM-5PM

Scheduled 32 hours per week

Local travel is required for this "floater" position; Mileage is reimbursed

** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **

Alert

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format – HireVue

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Language Proficiency Testing:

Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Benefits

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
Blue Cross and Blue Shield Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities

#LI-HJ1

#LI-Onsite

Scheduled Weekly Hours

32

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$38,000 - $45,800 per year

Referral Bonus Information

This requisition is not eligible for a referral bonus.

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.