Medical Receptionist

The Ear, Nose, Throat and Plastic Surgery Associates; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading medical practice in Orlando is seeking a full-time Medical Receptionist to manage front desk duties, provide excellent patient care, and ensure smooth operations. The ideal candidate will have strong communication skills, be motivated to learn, and possess excellent computer skills. Bilingual candidates are preferred. Join a dedicated team focused on quality patient care.

Qualifications

• Strong communication skills with professionalism and respect.
• Excellent computer skills.
• Bilingual in English and Spanish preferred.

Responsibilities

• Scheduling appointments and verifying insurance.
• Answering calls and assisting with inquiries.
• Performing check-in, check-out, and chart prep duties.

Skills

Communication

Customer Service

Bilingual

Education

High school diploma or GED

Tools

Microsoft Word

Google programs

Job description

Join to apply for the Medical Receptionist role at The Ear, Nose, Throat and Plastic Surgery Associates

3 days ago Be among the first 25 applicants

Join to apply for the Medical Receptionist role at The Ear, Nose, Throat and Plastic Surgery Associates

Description

Since 1958, The Ear, Nose, Throat & Plastic Surgery Associates has combined quality patient care with state-of-the-art innovation. With a tradition of excellence more than 50 years strong, our goal is to serve our patients' individual needs and exceed their expectations. We are dedicated to achieving quality results for every patient. If you are a compassionate leader who believes in providing world-class patient care, this is the position for you!

Summary

The Medical Receptionist is a full-time, 40 hours per week position. This role involves cross-training in all front desk duties including check-in, check-out, chart prep, operator, and more. The candidate will represent the practice professionally, travel as needed, and must be flexible. Strong customer service skills are essential.

Essential Duties and Responsibilities

• Scheduling appointments, verifying insurance, and entering information into the computer.
• Answering calls, assisting with inquiries, and forwarding messages.
• Reminding patients about portal access, bringing insurance cards, and managing referrals.
• Utilizing the White Book as a daily resource and staying updated on managed care plans.
• Maintaining the reception area and participating in staff meetings.
• Complying with HIPAA and office policies.
• Performing check-in, check-out, operator, chart prep, and floater duties as needed.

Requirements

• Strong communication skills with professionalism and respect.
• Excellent computer skills.
• Motivated to learn.
• Bilingual in English and Spanish preferred.

Education and Experience

High school diploma or GED required.

Additional Skills

• Ability to read and interpret documents and manuals.
• Basic computer proficiency with Microsoft Word and Google programs.
• Basic math skills involving addition, subtraction, multiplication, and division with money.
• Ability to understand and apply instructions and solve problems.

Certifications and Physical Demands

No specific licenses required. The role involves standing, walking, sitting, and occasional lifting up to 10 pounds. Reasonable accommodations can be made for disabilities.

Work Environment

The environment is usually moderate noise. Reasonable accommodations are available for disabilities.

Note: This job description is not exhaustive; other duties may be assigned as needed.

Additional Information

• Senior level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Medical Practices