Medical Receptionist — Flexible Schedule & Benefits

American Family Care; Downingtown (Chester County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

American Family Care in Downingtown, PA is seeking a medical receptionist/clerical associate to accurately check patients in and out, verify insurance, collect payments, and maintain patient records while ensuring smooth patient flow.

You will greet patients, collect IDs and insurance cards, register and update records, and handle payments with care. The role offers a supportive team, on-site facilities, and opportunities for training in a growing urgent care network.

Qualifications

• High School diploma or equivalent.
• Basic computer knowledge (Microsoft Office).
• Accuracy and attention to detail.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

Responsibilities

• Check patients in and out by verifying insurance and collecting payments.
• Maintain patient records and accounts to ensure accurate patient flow.
• Greet patients and collect required documents (insurance/ID).
• Register patients and update records; verify insurance accurately and timely.
• Process payments and address billing issues.
• Respond to patient needs with excellent customer service and assist with follow-up appointments.
• Balance daily charges and complete closing procedures.
• Maintain documentation and secure financial assets.

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

American Family Care in Downingtown, PA is seeking a medical receptionist/clerical associate to accurately check patients in and out, verify insurance, collect payments, and maintain patient records while ensuring smooth patient flow.

You will greet patients, collect IDs and insurance cards, register and update records, and handle payments with care. The role offers a supportive team, on-site facilities, and opportunities for training in a growing urgent care network.