Medical Receptionist - ENT Clinic

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Cook Children’s Health Care System in Fort Worth, TX seeks a Medical Receptionist for the Ear Nose Throat Clinic. You greet patients, manage intake and checkout, answer phones, schedule, register, and handle billing and payments while upholding clinic policies.

You’ll learn diversified insurance plans and medical terminology to support smooth patient flow. First Shift, 40 hours per week, on-site at the Dodson Medical Office Building; strong communication and interpersonal skills are essential to

Qualifications

• High School diploma or equivalent required.
• Experience in customer service preferred.

Responsibilities

• Greet patients and establish a friendly, positive intake and checkout encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, and assist with billing and payment collection activities.
• Learn diversified insurance plans and medical terminology to support clinic operations.

Skills

Interpersonal skills

Communication skills

Resilience under pressure

Education

High School diploma or equivalent

Job description

Summary

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Location

Dodson Medical Office Building

Department

Ear Nose Throat Clinic

Shift

First Shift (United States of America)

Standard Weekly Hours

40

Education & Experience

• High School graduate or equivalent required.
• Customer service experience required.

Knowledge, Skills & Abilities

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

About Us

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.