Medical Receptionist - ENT Clinic

Cook Children's; Fort Worth (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Cook Children’s in Fort Worth, TX is seeking a Medical Receptionist for the Ear Nose Throat Clinic to greet patients, manage the intake and checkout process, and support scheduling, registration, and billing with a focus on excellent communication.

The role requires a high school diploma or equivalent and prior customer service experience, with the ability to stay composed under pressure and adapt to staffing and patient volume changes.

Qualifications

• High School graduate or equivalent required.
• Customer service experience required.
• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Responsibilities

• Greet patients and establish a positive check-in process for each visit.
• Maintain patient flow and manage scheduling, registering, and billing activities.
• Answer phones promptly and courteously in a clinical setting.
• Handle payment collection and coordinate with insurance processes as applicable.

Skills

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Job description

Medical Receptionist - ENT Clinic# Careers at Cook Children's## Medical Receptionist - ENT ClinicApply: Fort Worth, TX: Full time: Posted Today: JR-119924**Location:**Dodson Medical Office Building**Department:**Ear Nose Throat Clinic**Shift:**First Shift (United States of America)**Standard Weekly Hours:**40**Summary:**The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology. Education & Experience: * High School graduate or equivalent required.* Customer service experience required. Knowledge, Skills & Abilities: * Exhibit good interpersonal and communication skills.* Maturity to withstand pressure that may arise in relation to the public and physician.**About Us:** Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination. Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.