PRN Medical Receptionist / PT Tech

Grand Oaks Sports Medicine and Rehabilitation; Spring (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive compensation

401k

Professional development

Employee discount plans

EAP

Job summary

Grand Oaks Sports Medicine and Rehabilitation in Spring, Texas is seeking a PRN Medical Receptionist to warmly welcome patients, check them in, and manage front office operations. You will also back up the clinical team with administrative tasks in a flexible, as-needed role.

Ideal candidates bring front office or customer service experience, strong phone skills, and proficiency with scheduling software and MS Office. A professional, calm demeanor and attention to detail are essential.

Qualifications

• Experience in front office operations or customer service.
• Strong phone communication and interpersonal skills.
• Familiar with scheduling software and Microsoft Office.

Responsibilities

• Greet and check in guests or patients professionally.
• Answer calls, schedule appointments, handle inquiries.
• Maintain accurate patient records and databases.
• Verify insurance information as required.
• Coordinate with clinical staff on appointments.
• Data entry with accuracy.
• Handle cash transactions and financial records.
• Resolve concerns with empathy and professionalism.
• Maintain a clean, welcoming front office.
• Support front office staff and departments.
• Assist physical therapists with patient care.
• Administer hot/cold packs
• Maintain therapy equipment
• Keep clinic environment neat

Skills

Front office

Customer service

Phone communication

Scheduling software

MS Office

Multitasking

Organizational skills

Time management

Professional demeanor

Attention to detail

Job description

Company Description

At Grand Oaks Sports Medicine & Rehabilitation, our number one priority is the patient. Our physical therapists provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.

Job Description

We are seeking a professional, organized, and personable PRN Medical Receptionist to join our team in Spring, Texas. In this flexible, as-needed role, you'll play an important part in creating a welcoming experience for our patients while ensuring smooth and efficient front office operations. You'll also have the opportunity to support our clinical team with back-office tasks as needed. We're looking for someone who values excellent customer service, attention to detail, and teamwork, and who takes pride in maintaining a professional, warm, and inviting environment.

• Greet and check in guests or patients in a friendly and professional manner
• Answer and direct incoming phone calls, scheduling appointments, and managing inquiries
• Maintain accurate and organized patient or guest records and databases
• Process administrative documentation and verify insurance information as required
• Manage appointment scheduling and coordinate with clinical or operational staff
• Perform data entry tasks with attention to detail and accuracy
• Handle cash transactions and maintain financial records as needed
• Resolve customer concerns and complaints with empathy and professionalism
• Maintain a clean, organized, and welcoming front office environment
• Support other front office staff and departments as needed to ensure smooth operations
• Assist physical therapists with patient care
• Administer hot/cold packs
• Maintain therapy equipment
• Ensure a clean, neat clinic environment

Qualifications

• Proven experience in front office operations or customer service roles
• Strong phone communication and interpersonal skills
• Proficiency with scheduling software and Microsoft Office applications
• Ability to manage multiple tasks simultaneously while maintaining accuracy
• Excellent organizational and time management skills
• Professional demeanor with a customer-focused mindset
• Attention to detail and ability to work independently
• Ability to remain calm and professional under pressure
• Familiarity with healthcare or hospitality front office terminology (preferred)
• Experience with electronic health records (EHR) or property management systems (preferred)

Additional Information

• Competitive compensation
• 401k
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Collaborative and inclusive team culture that encourages idea-sharing and innovation