Bilingual Medical Front Desk Specialist

Srosm; Spring (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Srosm in Spring, TX is seeking a full-time Medical Receptionist (Check In/Check Out) to join a team of top-notch professionals. The position is at our SPRING location with occasional coverage at Woodlands and Woodforest offices as needed.

Hours are typically 9 am to 6 pm or 8:30 am to 5:30 pm. You will handle front desk duties, patient check-in/out, insurance questions, and billing inquiries, with EMR data entry in Athena and coordinating with clinic staff.

Qualifications

• Graduate of a certified medical office training course preferred.
• 2+ years' experience in a medical office environment preferred.
• Ability to handle inquiries professionally and courteously.
• Maintain confidentiality regarding patient information.
• Bilingual preferred (English/Spanish).
• Familiarity with EMR systems such as Athena.

Responsibilities

• Responds promptly to patient needs and requests.
• Answers the telephone promptly and professionally, routing inquiries as needed.
• Assists patients with insurance papers and billing questions.
• Prints patient forms for charts and clinic staff.
• Ensures patient paperwork is completed.
• Notifies clinic staff that patient is present.
• Handles cash, checks, and credit card receipts and reconciliations daily.
• Performs miscellaneous office/clerical duties.

Skills

Customer service

Phone etiquette

Bilingual English/Spanish

Education

Medical office training

Tools

Athena EMR

Job description

Srosm in Spring, TX is seeking a full-time Medical Receptionist (Check In/Check Out) to join a team of top-notch professionals. The position is at our SPRING location with occasional coverage at Woodlands and Woodforest offices as needed.

Hours are typically 9 am to 6 pm or 8:30 am to 5:30 pm. You will handle front desk duties, patient check-in/out, insurance questions, and billing inquiries, with EMR data entry in Athena and coordinating with clinic staff.