Medical Receptionist & Biz Services Rep — Day Shift

Trinity Health Of New England; Watertown (CT); On-site; USD 45,847,000 - 68,770,000; Full time

Benefits offered by this job

Great benefits from day one

Career growth potential

Mission driven team environment

Job summary

Trinity Health Of New England Medical Group is seeking a Medical Receptionist / Business Services Rep for the OBGYN team in Watertown. The role focuses on patient flow, greeting patients, scheduling, registration, and billing support in a busy clinical setting.

Day-to-day duties include answering phones, guiding patients to the right staff, and handling pre-authorizations and referrals as needed, with an emphasis on accuracy and compassionate service.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or billing preferred.
• Strong keyboard and Windows/Microsoft Office proficiency.

Responsibilities

• Greet patients and direct to proper department.
• Answer phones in a courteous, professional manner and transfer calls as needed.
• Schedule patient appointments based on department protocols to maximize provider productivity.
• Assist with patient registration, insurance verification, copay collection and prior authorizations.

Skills

Greeting patients

Phone etiquette

Scheduling appointments

Insurance verification

Medical terminology

Microsoft Office

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Office

Job description

Trinity Health Of New England Medical Group is seeking a Medical Receptionist / Business Services Rep for the OBGYN team in Watertown. The role focuses on patient flow, greeting patients, scheduling, registration, and billing support in a busy clinical setting.

Day-to-day duties include answering phones, guiding patients to the right staff, and handling pre-authorizations and referrals as needed, with an emphasis on accuracy and compassionate service.