Medical Receptionist / Aide

Mishock Physical Therapy & Associates; Skippack (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k & health benefits

Paid time off

Professional development

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Mishock Physical Therapy & Associates is seeking a friendly front desk assistant to join our outpatient clinics. You will greet patients, answer phones, schedule appointments, and help ensure accurate patient records and smooth billing processes.

Responsibilities include coordinating care from initial evaluation to discharge, maintaining charts, processing payments, and supporting licensed therapists in a fast-paced environment. This role emphasizes teamwork and exceptional service.

Qualifications

• Strong communication, time management, and organizational skills.
• Ability to multitask in a fast-paced environment.
• Compassionate, patient-focused attitude.
• Excellent telephone skills and customer service orientation.
• Proficiency with Word and Excel; familiarity with medical software is a plus.
• Flexible availability and team-oriented mindset.

Responsibilities

• Greet patients and provide outstanding customer service.
• Coordinate care from initial evaluation to discharge.
• Answer phones and handle electronic scheduling.
• Perform data entry and verify patient information.
• Maintain patient charts and electronic medical records.
• Process payments, deposits, and billing tasks.
• Support licensed staff during patient sessions and prepare rooms.

Skills

Communication

Time management

Organizational skills

Multitasking

Telephone skills

Team player

Customer service

Excel

Word

Medical software

Tools

Word

Excel

Medical software

Job description

Company Description

Mishock Physical Therapy & Associates is a group of privately owned outpatient physical therapy practices with over five locations throughout Montgomery, Berks, and Chester Counties. We challenge ourselves to provide the most clinically superior care in the region. We invest in our clinicians' education and expect our professional staff to remain on the cutting edge of “what’s new” in physical therapy based on science and sound clinical research. Our mission is to provide the most effective and state-of-the-art physical therapy services to relieve pain, restore function, and return our patients to the highest quality of life possible.

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned
• Assist licensed physical therapy staff by observing patients during therapeutic exercises, ensuring safety and proper technique while under direction of licensed clinical staff.
• Prepare patients for therapy sessions
• Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
• Assemble, disassemble, and maintain therapy equipment to ensure functionality.

Qualifications

• Strong communication, time management, and organizational skills
• Ability to multitask in a fast-paced environment
• Compassionate, patient-focused attitude
• Previous experience in a medical or therapy setting is a plus
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

• Competitive compensation
• Excellent benefits package including 401k, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive