Medical Receptionist 361053

OMNI EYE SPECIALISTS PA; West Orange (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive 401(k) with matching

Comprehensive health, dental, and eye/

Job summary

OMNI EYE SPECIALISTS PA in New Jersey is seeking a friendly Front Desk Representative to greet patients, manage check-in/check-out, answer questions with clarity and compassion, and help ensure a smooth patient experience.

You will schedule appointments, coordinate provider calendars, verify insurance eligibility, collect co-pays, maintain accurate records, and collaborate with clinicians and staff to keep the practice running efficiently.

Qualifications

• Experience in a medical administrative role is required.
• High school diploma or equivalent.
• Strong customer service and communication skills are essential.
• Proficient data entry and basic computer skills.

Responsibilities

• Greet patients and manage check-in/check-out with courtesy.
• Schedule appointments and coordinate provider calendars.
• Answer calls, manage messages, verify patient information and maintain records.
• Collect co-pays and verify insurance eligibility.

Skills

Communication skills

Data entry

Customer service

Teamwork

Education

High school diploma

Tools

EMR familiarity

Job description

Description

Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group. We are seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience

Your Impact:

• Be the Patient's First Point of Contact: Greet patients warmly, manage check-in/check-outs, and answer their questions with clarity and compassion.
• Masterful Scheduling & Coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert Communication & Organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial Accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem Solving & Patient Advocacy: Address patient concerns, elevate issues as needed, and ensure a positive experience.
• Team Collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.

Bonus Points:

• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).

Perks & Benefits:

• Competitive 401(k) with matching.
• Comprehensive health, dental, and vision insurance.
• Disability and life insurance.
• Flexible spending account.
• Generous paid time off.

Important Details:

• Must be able to travel to multiple locations (if applicable).
• Availability for evenings and weekend rotations (if applicable- varies by practice).
• Ability to handle a high-volume practice.
• This position is in person.

We thrive on: Care for our patients and team, effective Collaboration, and a commitment to Elevate our standards.

Refocus is an equal opportunity employer and we value diversity.

Travel required