Medical Receptionist (2197)

SKIN & AESTHETIC CENTERS; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Skin and Aesthetics Center is seeking a Medical Receptionist to be the first point of contact for patients across our network of locations. You will handle scheduling, patient interactions, and essential administrative duties while upholding confidentiality.

The ideal candidate is professional, detail-oriented, and adept at multitasking in a busy healthcare setting, with experience in medical offices or customer service and familiarity with EHR systems and practice management software.

Qualifications

• High school diploma or equivalent.
• Experience in medical office or customer service preferred.
• Proficiency with computer systems and multi-line phone systems.

Responsibilities

• Greet patients and visitors professionally and warmly.
• Schedule appointments across multiple providers and locations.
• Verify insurance eligibility and collect patient demographics.
• Process check-ins and check-outs, including payments.
• Answer multi-line phones and take detailed messages.
• Coordinate referrals and prior authorizations with insurers.
• Maintain patient confidentiality and HIPAA compliance.
• Travel between assigned practice locations to provide coverage.
• Support office operations including filing, data entry, and inventory management.

Skills

Professional communication

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Phone systems

Practice management software

EHR systems

Job description

At Skin and Aesthetics Center , our Medical Receptionists serve as the first point of contact for patients across our extensive network of partner practice locations. As part of our comprehensive healthcare management services organization, this position is essential to delivering exceptional patient service while managing the administrative functions that keep our practices running smoothly.

The ideal candidate is professional, detail-oriented, and skilled at multitasking in a busy healthcare environment. You'll manage patient interactions, scheduling, and administrative duties while maintaining the highest standards of customer service and confidentiality.

Minimum Qualifications:

• High school diploma or equivalent
• Previous medical office or customer service experience preferred
• Proficiency with computer systems and multi-line phone systems

Preferred Qualifications:

• Experience in dermatology or specialty medical practice
• Knowledge of medical terminology and insurance procedures
• Bilingual (preferred) - ability to communicate with diverse patient populations
• Experience with electronic health records and practice management systems

Responsibilities:

• Greet patients and visitors with professionalism and warmth
• Schedule appointments across multiple providers and locations efficiently
• Verify insurance eligibility and collect patient demographic information
• Process patient check-ins and check-outs, including payment collection
• Answer multi-line phones, direct calls, and take detailed messages
• Coordinate referrals and prior authorizations with insurance companies
• Maintain patient confidentiality and HIPAA compliance at all times
• Travel between assigned practice locations to provide coverage as needed
• Support office operations including filing, data entry, and inventory management

Travel Requirements:

• Reliable transportation required for travel between designated practice locations
• Primary Location: Burlington

Key Skills:

• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficiency with practice management software and EHR systems
• Knowledge of insurance verification and medical billing basics
• Professional phone etiquette and customer service orientation
• Reliable transportation for travel between assigned locations